Packet Core Solutions Architect — 4G/5G & Customer Delivery

Ericsson

Tlalnepantla

Presencial

MXN 900.000 - 1.300.000

Jornada completa

Hace 11 días

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Descripción de la vacante

Ericsson is seeking a highly skilled engineer to troubleshoot and resolve Packet Core domain issues across 4G/5G networks. The role requires deep expertise in core domain nodes and extensive experience in service operations, with the ability to work under time pressure and communicate clearly with customers.

You will be on-call 24/7 on rotation, collaborate with global teams, and travel to customer sites as needed.

Formación

Bachelor or Master of Engineering.
10+ years experience in core domain nodes.
8+ years in support services and operations.
Hands-on experience in virtualized and Cloud-Native environments.
Scripting knowledge.
Excellent ability to represent Ericsson in customer environments.
Ability to work independently under time pressure.
Clear and concise communication of technical issues with stakeholders.

Responsabilidades

Troubleshoot Packet Core domain issues/CSRs as primary domain and UDM as secondary domain.
Deliver remedy/resolution and analysis for 4G/5G Packet Core nodes (MME, EPG, PCC, PCG, WMG).
Lead root cause analysis and drive escalation independently.
Be on call 24/7 on rotation basis.
Travel to customer sites for local support activities when needed.
Use CSR, MHWEB, KM, and JIRA for tickets; provide feedback to R&D.
Work across Packet Core and UDM domains; mentor new team members.