Operations Associate - Ciudad de México

Louis Vuitton; Ciudad de México; On-site; MXN 268,000 - 402,000; Full time

Job summary

Louis Vuitton in Mexico City is seeking an Operations Associate to support the Store Manager in driving day-to-day operations and delivering top-tier client experiences. You will oversee back-of-house activities, stock management, inventory controls, and the store's daily flow, ensuring smooth operations and quality service.

The role emphasizes organization, problem-solving, and proactive communication, with fluency in English required to collaborate with teams across locations and support

Qualifications

• Experience in luxury retail operations.
• Strong organizational skills and attention to detail.
• Fluency in English required for collaboration.

Responsibilities

• Assist Store Manager in leading and coaching the team.
• Oversee day-to-day operations and inventory controls.
• Maintain front and back of house, cleaning, and store upkeep.
• Ensure highest standard of client experience and brand representation.

Skills

Stock management

Operations BOH

Shipping & receiving

Replenishment logistics

Problem-solving

Organized

English fluency

Tools

POS systems

Job description

Job responsibilities

As an Operations Associate, you will be an ambassador of the Brand. You will assist the Store Manager in leading and coaching the team, proactively fostering the achievement of operational objectives and ensuring that the highest level of Client experience is delivered through strong operational support. You will represent the Brand values and demonstrate the Louis Vuitton attitudes toward Clients and team members. Operations is a critical component of our business. The Ops dedicated is responsible for overseeing day-to-day operational effectiveness, as well as developing and leading the operations strategy for the store, managing all aspects of product flow, store inventory control, administration of front and back of the house, maintenance of the store, client delivery process.

Profile

This is an ideal position for someone seeking to grow their career in a luxury retail back-of-house environment and who has an interest in contributing their skills and knowledge of overall operations BOH, stock management, optimization, shipping and reception, daily transfers and full counting, repairs services, packaging, replenishment logistics and after sales. In addition, manage, the security of the store, cleaning, office supplies, personalization of products and coordination of special projects. To be successful in this role you should have experience working in a retail environment with an operations focus. You must be extremely organized, love problem-solving, be detail oriented and approach all issues proactively. Additionally, fluency in English is a must!

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We stride to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Reference LVM34467