Client Advisor - Monterrey

LVMH; Monterrey; On-site; MXN 201,000 - 312,000; Full time

Job summary

Louis Vuitton is seeking a highly motivated Client Advisor in Monterrey to deliver world class service and curate memorable experiences for our discerning clients.

As an ambassador of the Brand, you will tailor each interaction to the client’s needs, build lasting relationships, and leverage in-house clienteling tools to elevate the Louis Vuitton experience within our store.

Qualifications

• Luxury or premium retail experience preferred.
• Strong communication and relationship-building skills.
• Fluent in Spanish and English, written and spoken.

Responsibilities

• Advise clients in-store to create memorable luxury experiences.
• Develop long-lasting client relationships using clienteling tools.
• Identify client needs and tailor recommendations to elevate brand impression.

Skills

Retail experience

Customer service

Bilingual ES/EN

Sales-focused

Tools

CRM systems

Job description

Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house Clienteling tools and systems.

Profile

This is an opportunity for those who thrive in a fast-paced environment, who operates as a true personal ‘advisor’ to their clients with a passion to develop their career in luxury retail environment. With a strong strategic sales & commercial mindset, willingness to learn and a flare for forming meaningful relationships across our diverse client base, your self-driven and curious nature will continuously drive your improve personal and team performance. We value forward thinking individuals who are eager to use their creativity and skill set in order to drive the continued success and strong heritage of the brand. Ideally, we are seeking individuals with previous retail experience preferably gained within a high endor luxury market however we will also consider those with a strong track record of working within a customer centric environment. Excellent verbal and written communication skills in Spanish and English.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.