Client Advisor - Cancún

LVMH; Cancún; On-site; MXN 230,000 - 320,000; Full time

Job summary

Louis Vuitton in Cancún is seeking a highly motivated Client Advisor who shines in luxury retail. You will be an ambassador of the Brand, greeting clients and tailoring experiences that reflect the Louis Vuitton promise.

Fluency in Spanish and English, a customer‑centric mindset, and strong relationship skills are essential as you leverage our in‑house clienteling tools to elevate every in‑store interaction. This role supports a vibrant, world‑class clientele in a resort city.

Qualifications

• Fluent in Spanish and English with excellent communication skills.
• Experience in luxury retail is preferred but not strictly required.

Responsibilities

• Serve as brand ambassador and tailor experiences for clients.
• Build lasting client relationships using clienteling tools.
• Deliver memorable luxury shopping experiences in Cancún.

Skills

Spanish

English

Customer service

Tools

Clienteling tools

Job description

Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house Clienteling tools and systems.

Profile

This is an opportunity for those who thrive in a fast-paced environment, who operates as a true personal ‘advisor’ to their clients with a passion to develop their career in luxury retail environment. With a strong strategic sales & commercial mindset, willingness to learn and a flare for forming meaningful relationships across our diverse client base, your self-driven and curious nature will continuously drive your improve personal and team performance. We value forward thinking individuals who are eager to use their creativity and skill set in order to drive the continued success and strong heritage of the brand. Ideally, we are seeking individuals with previous retail experience preferably gained within a high endor luxury market however we will also consider those with a strong track record of working within a customer centric environment. Excellent verbal and written communication skills in Spanish and English.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.