Operational Risk & Controls Leader

The Western Union Company; Ciudad de México; Hybrid; MXN 900,000 - 1,800,000; Full time

Benefits offered by this job

Short-term incentives

Health insurance options

Life insurance

Grocery voucher

Personal days off

Savings fund

Major medical, vision, dental

Online medical insurance 24/7

Marriage/academic degree days

Job summary

The Western Union Company is seeking a senior professional to oversee the Operational Risk Management Framework and Internal Control environment for the IFPE entity. You will partner with business, operations, technology, compliance, information security, and audit teams to proactively identify, assess, and mitigate risks across the organization.

The role emphasizes strengthening risk governance, resilience, third‑party risk management, and control effectiveness, while supporting regulatory

Qualifications

• Bachelor’s degree in engineering, Business Administration, Finance, Economics, Information Systems, Industrial Engineering, or a related field.
• Minimum 5 years of experience in Operational Risk, Internal Controls, Internal Audit, Compliance, Risk Management, or Governance in regulated financial sectors.
• Strong knowledge of Operational Risk Management, Internal Controls, Corporate Governance, Business Continuity, Third-Party Risk Management, and financial services regulations.

Responsibilities

• Manage and enhance the Operational Risk Management and Internal Control frameworks (risk assessments, risk registers, KRIs, and control monitoring).
• Identify and monitor operational risks from processes, products, technology, digital channels, and outsourcing.
• Evaluate effectiveness of controls to ensure regulatory compliance and governance standards.
• Partner with business, compliance, technology, information security, and audit teams to mitigate exposures.
• Support regulatory examinations and audits with timely remediation of findings.

Skills

Operational risk management

Stakeholder management

Regulatory knowledge

English proficiency

Auditor liaison

Problem solving

Education

Bachelor's degree in engineering/finance/economics/IS

Job description

The Western Union Company is seeking a senior professional to oversee the Operational Risk Management Framework and Internal Control environment for the IFPE entity. You will partner with business, operations, technology, compliance, information security, and audit teams to proactively identify, assess, and mitigate risks across the organization.

The role emphasizes strengthening risk governance, resilience, third‑party risk management, and control effectiveness, while supporting regulatory