Onsite Shipping CSR Supervisor — Logistics Customer Lead

J-K Network Services; Veracruz; Presencial; MXN 99.616 - 116.219; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Leave Credits

Company Christmas gift

Company sponsored events

Free parking

Opportunities for promotion

Promotion to permanent employee

HMO

Government Mandated Benefits

13th month pay

Descripción de la vacante

A logistics and shipping firm is seeking a Logistics CSR Supervisor to train and oversee team members. The role involves guiding customers through the ordering process and addressing inquiries regarding shipping rates and timelines. Candidates must possess a Bachelor's Degree and have at least one year of supervisory experience. Proficiency in both Tagalog and English is necessary. This position is onsite in Veracruz with a competitive salary range. Benefits include leave credits, HMO, and government-mandated benefits.

Formación

• Must have at least 1 year of experience supervising staff.
• Willing to work onsite and attend face-to-face interviews.
• Must be able to communicate using Tagalog and English.

Responsabilidades

• Train and oversee team members.
• Guide customers on how to place an order.
• Answer inquiries about logistics rates and timelines.
• Update customers regarding their ongoing orders.
• Provide information about service requirements.
• Ensure compliance with PEZA regulations.

Conocimientos

Supervision

Customer Service

Communication

Attention to Detail

Educación

Bachelor's Degree

Open to undergraduates

Descripción del empleo

A logistics and shipping firm is seeking a Logistics CSR Supervisor to train and oversee team members. The role involves guiding customers through the ordering process and addressing inquiries regarding shipping rates and timelines. Candidates must possess a Bachelor's Degree and have at least one year of supervisory experience. Proficiency in both Tagalog and English is necessary. This position is onsite in Veracruz with a competitive salary range. Benefits include leave credits, HMO, and government-mandated benefits.