Onsite Doctor Onboarding Specialist (Mexico)

Telepatia; Ciudad de México; On-site; MXN 206,000 - 309,000; Full time

Benefits offered by this job

Direct mentorship from AI Deployment (

Job summary

Telepatia is seeking a field-based Onboarding Specialist in Mexico to work directly with doctors in hospitals and clinics. You will guide clinicians through their first consultations with Telepatia's scribe, provide hands-on support, and help drive adoption of AI-assisted documentation across specialties.

You'll monitor usage metrics, collect feedback for product and medicine teams, and ensure compliance at every site.

Qualifications

• Recent graduate or early career in nursing, biomedical engineering, health administration, clinical research coordination or hospital operations.
• Strong communication skills and empathy with medical professionals; comfortable with busy, skeptical doctors.
• Proven ability to work independently in fast-paced, unstructured environments.
• Willing to spend most of your time inside hospitals, interacting with different specialists.
• Passion for healthcare, technology and improving doctors' lives.
• Grit, ownership and emotional intelligence.

Responsibilities

• Guide doctors during their first consultations with Telepatia's scribe, on site, specialty by specialty.
• Provide hands-on support (technical and emotional) to make the transition to AI-assisted documentation smooth.
• Monitor adoption metrics: consultations per doctor, drop-off rate, time to first success; act on them daily.
• Collect feedback and communicate insights to product, engineering and the Medicine team.
• Assist with patient consent and ensure compliance at every site.
• Coordinate with Forward Deployed Engineers for setup and troubleshooting.
• Train new users on best practices to maximize note accuracy and speed.

Skills

Empathy

Communication

Adaptability

Persistence

Ownership

Education

Nursing

Biomedical Engineering

Health Administration

Clinical Research Coordination

Hospital Operations

Job description

Telepatia is seeking a field-based Onboarding Specialist in Mexico to work directly with doctors in hospitals and clinics. You will guide clinicians through their first consultations with Telepatia's scribe, provide hands-on support, and help drive adoption of AI-assisted documentation across specialties.

You'll monitor usage metrics, collect feedback for product and medicine teams, and ensure compliance at every site.