Onsite Customer Operations & Solutions Specialist

Hewlett Packard Enterprise; Tlaquepaque; Vor Ort; MXN 300.000 - 420.000; Vollzeit

Benefits dieser Stelle

Health & Wellbeing

Personal & Professional Development

Inclusive workplace

Zusammenfassung

Hewlett Packard Enterprise (HPE) is seeking a Customer Operations Specialist to manage complex operational processes, including ALD requirements, quotes, deals and invoicing. The role emphasizes collaboration with partners and customers in a fast-paced environment.

The position requires a bachelor’s degree (or equivalent) and 2–4 years of related experience, plus strong English communication skills. This onsite role is based at an HPE office in Mexico and offers opportunities for professional

Qualifikationen

• Bachelor's degree or equivalent experience.
• English communication skills, written and verbal.
• Experience in telephone support or end-user service environment.
• 2 years experience in the microcomputer industry.

Aufgaben

• Owns complex operations processes including ALD requirements, quotes, deal coordination, bid management, supplier invoice management and sales reporting.
• Manage and support legally approved documentation and contribute to process improvements.
• Monitor Sales forecast and maintain clear communication with partners and customers.

Kenntnisse

Customer service

Communication skills

English proficiency

Operating systems

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Hewlett Packard Enterprise (HPE) is seeking a Customer Operations Specialist to manage complex operational processes, including ALD requirements, quotes, deals and invoicing. The role emphasizes collaboration with partners and customers in a fast-paced environment.

The position requires a bachelor’s degree (or equivalent) and 2–4 years of related experience, plus strong English communication skills. This onsite role is based at an HPE office in Mexico and offers opportunities for professional