MSP Systems Engineer III (Remote)

Softgic; Chihuahua; Remote; MXN 279,000 - 390,600; Full time

Job summary

A technology support company seeks a System Support Technician III to support clients through project execution and Tier 2 service maintenance. This remote role involves hands-on IT support, system design, and troubleshooting across multiple environments. Ideal candidates have over 5 years of experience, a strong background in virtualization, and a commitment to customer service. Strong communication and multitasking abilities are essential for this position, along with proficiency in various technical skills like Windows Server, Active Directory, and PowerShell.

Qualifications

• 5+ years of hands-on IT support or systems administration.
• Mandatory experience in Managed Service Providers (MSP).
• Strong virtualization and server administration skills.

Responsibilities

• Support and manage MSP client environments.
• Deploy and configure Windows Server environments.
• Conduct disaster recovery planning and execution.

Skills

Windows Server

Active Directory

Hyper-V

VMware

Office 365

SQL Basics

PowerShell

Job description

A technology support company seeks a System Support Technician III to support clients through project execution and Tier 2 service maintenance. This remote role involves hands-on IT support, system design, and troubleshooting across multiple environments. Ideal candidates have over 5 years of experience, a strong background in virtualization, and a commitment to customer service. Strong communication and multitasking abilities are essential for this position, along with proficiency in various technical skills like Windows Server, Active Directory, and PowerShell.