Mexico Lead Logistics & CX Director

Maersk; Ciudad de México; Presencial; MXN 1.800.000 - 2.600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Award-winning development programs

Diversity-focused talent development

Descripción de la vacante

Maersk seeks a senior leader to drive the Lead Logistics (LLP/4PL) pillar in Mexico City, guiding a multi-site team through regional leadership and reporting to the Regional Head of Lead Logistics CX & Operations. You will shape the operating model, model partnerships with area leadership, and propel digital platform adoption across SCP-related initiatives.

You will own end-to-end lead logistics conversations with customers and product teams, ensuring governance, risk management and compliance

Formación

• Academic Background: Supply Chain, Logistics, International Trade, Business Administration, Industrial Engineering or related field.
• Years of Experience: 8+ years in logistics or supply chain operations, including 4+ years leading leaders in large, multi-site teams.
• Technical Skills: Operating model design, SLA and KPI governance, cost-to-serve and productivity management, digital platform adoption.
• Software: MS Office (Advanced), supply chain and transport management platforms; exposure to SCP is an advantage.

Responsabilidades

• Define and lead the strategic roadmap for the Lead Logistics Operations & CX pillar in Mexico.
• Lead the migration of Lead Logistics work from the Area into the GSC, including team scale-up and capability build.
• Drive the transformation toward SCP, NFTP and related digital platforms, with accountability for adoption.
• Build a strategic, lasting partnership with the Mexico Area leadership team.
• Design the operating model: accountabilities, decision rights, governance forums and escalation paths.
• Own service delivery performance, SLAs, productivity and cost-to-serve across the pillar.
• Forecast operational risks and challenges, and steer team leaders toward resolution.
• Mentor, coach and develop team leaders into a high-performing leadership layer.
• Lead end-to-end Lead Logistics conversations with customers and product teams.
• Collaborate across multicultural, multi-site teams in Mexico, Manila and wider Latin America.
• Ensure governance, risk management and compliance across the operation.

Conocimientos

Operating model design

SLA/KPI governance

Cost-to-serve

Digital platform adoption

Educación

Supply Chain/Logistics/International Trade/Business Administration/Industrial Engineering or related field

Herramientas

MS Office (Advanced)

Supply chain/transport platforms

Descripción del empleo

Maersk seeks a senior leader to drive the Lead Logistics (LLP/4PL) pillar in Mexico City, guiding a multi-site team through regional leadership and reporting to the Regional Head of Lead Logistics CX & Operations. You will shape the operating model, model partnerships with area leadership, and propel digital platform adoption across SCP-related initiatives.

You will own end-to-end lead logistics conversations with customers and product teams, ensuring governance, risk management and compliance