Medical Virtual Assistant - LATAM

PsyPhyCare; Estado de México; Presencial; MXN 343.760 - 687.521; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Stable, long-term contracts

Growth opportunities

Descripción de la vacante

PsyPhyCare is seeking a Medical Virtual Assistant for remote work from LATAM. Ideal candidates will have a background in healthcare and experience with EMR/EHR systems. Responsibilities include scheduling appointments, maintaining patient records, and supporting billing processes. The role offers competitive compensation and stable contracts while providing exposure to U.S. healthcare systems. Candidates must have advanced English skills and a reliable internet connection.

Formación

• Candidates must have a healthcare background (e.g., Medical Assistant or similar).
• Experience with EMR/EHR systems like Epic or Athena is required.
• Candidates should possess advanced English communication skills.

Responsabilidades

• Schedule patient appointments and manage provider calendars.
• Communicate with patients via phone, email, and portals.
• Update and maintain Electronic Medical Records (EMR/EHR).
• Verify insurance eligibility and assist with authorizations.
• Support billing and claims follow-up.

Conocimientos

Healthcare background (Medical Assistant, Medical Admin, Nurse Assistant, Medical VA)

Experience with EMR/EHR systems

Strong medical terminology knowledge

Advanced English (written & spoken)

High attention to detail

Reliable high-speed internet

Herramientas

EMR/EHR systems (Epic, Athena, Cerner, eClinicalWorks)

Descripción del empleo

Medical Virtual Assistant (LATAM – Remote)

Job Title: Medical Virtual Assistant
Location: Remote – Latin America (LATAM only)
Work Schedule: U.S. business hours (EST / CST preferred)
Employment Type: Contract (Full-Time or Part-Time)

About the Role

We are hiring Medical Virtual Assistants in Latin America to support U.S.-based healthcare providers. This role is ideal for candidates with medical, clinical, or healthcare administrative experience who want long-term, stable remote work with U.S. clients.

You will work directly with healthcare professionals and administrative teams to support daily medical operations while maintaining strict confidentiality and professionalism.

Key Responsibilities

• Schedule patient appointments and manage provider calendars
• Communicate with patients via phone, email, and patient portals
• Update and maintain Electronic Medical Records (EMR/EHR)
• Verify insurance eligibility and assist with authorizations
• Support billing, claims follow-up, and documentation
• Prepare intake forms, medical reports, and correspondence
• Coordinate between providers, staff, and patients
• Follow HIPAA and U.S. healthcare compliance standards

Required Qualifications

• Healthcare background required (Medical Assistant, Medical Admin, Nurse Assistant, Medical VA, or similar)
• Experience with EMR/EHR systems (Epic, Athena, Cerner, eClinicalWorks, etc.)
• Strong medical terminology knowledge
• Advanced English (written & spoken)
• High attention to detail and confidentiality
• Reliable high-speed internet and quiet workspace

Preferred

• Experience supporting U.S. healthcare providers
• Mental health, primary care, or specialty clinic experience
• Insurance verification or billing experience
• Bilingual English/Spanish

What We Offer

• Competitive compensation
• Stable, long-term contracts
• Exposure to U.S. healthcare systems
• Growth opportunities into senior medical or operations roles
• Fully remote work from anywhere in LATAM