Market Development Specialist

ABB Inc; Ciudad de México; Hybrid; MXN 600,000 - 900,000; Full time

Job summary

ABB Inc. in Mexico is seeking a Portfolio Support professional to join the Motion Drive Products division in CDMX/GDL with a hybrid work model. You will help drive strategic business growth, provide expert product and application support, and collaborate with regional stakeholders to meet targets.

The role requires an engineering degree, 3+ years in automation-focused technical support, and advanced English. Salesforce knowledge is a plus, with up to 70% travel willingness.

Qualifications

• Advanced English required.
• Bachelor's degree in Electrical, Mechanical or Mechatronics Engineering.
• 3+ years' experience in technical support for automation equipment.
• Knowledge of VFD, PLC, and HMI programming.
• Salesforce knowledge preferred.

Responsibilities

• Support business development aligned with the division's strategy in countries where conditions require increased attention and focus.
• Provide business support with product, applications, solutions, and segment/customer support for the assigned portfolio.
• Facilitate activities to drive profitable business growth and monitor regional performance with stakeholders.
• Assist in cross-divisional, product group, and regional initiatives.

Skills

Advanced English

Salesforce knowledge

Education

Electrical/Mechanical/Mechatronics Engineering

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Portfolio Manager __

Your role and responsibilities

In this role, you will have the opportunity to support proactive business development aligned with the division’s strategy in countries where business conditions require increased attention and focus. Each day, you will provide business support, including expertise in products, applications, solutions, and segment and customer (group) support for the assigned product portfolio, ensuring sustainable deployment of the division’s strategic plan. You will also showcase your expertise by facilitating activities to drive profitable business growth. The work model for the role is: #LI-Hybrid This role is contributing to the Motion Drive Products division in CDMX/GDL. You will be mainly accountable for:

• Supporting the process of defining marketing and sales targets and establishing appropriate metrics and measurement tools to effectively monitor performance in the region in collaboration with all relevant stakeholders.
• Ensuring profitable business growth focused on orders, revenues, margins, market shares, and customer satisfaction, as well as the implementation of particular product, application, and segment initiatives in close collaboration with the division stakeholders.
• Implementing activities for agreed cross-divisional, product group, and regional initiatives.
• Assisting in continuous improvement of Net Promoter Score (NPS) by executing customer satisfaction surveys, analyzing results, and with corrective actions as necessary.

Qualifications for the role

• Bachelors Degree
• Electrical, Mechanical or Mechatronics Engineering
• 3 + years experience in technical support focused on Automation Equipment
• Knowledge of VFD, PLC, HMI programing
• Experience in business development, attracting new accounts o grow current accounts (Salesforce knowledge preferred)
• Advanced English required
• Open to travel 70%

More about us

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?