Market Development Specialist

ABB Inc; Región Centro; On-site; MXN 600,000 - 800,000; Full time

Job summary

ABB in Mexico City is seeking a capable professional to support proactive business development aligned with the Motion Drive Products division strategy in CDMX and Guadalajara. You will provide product, application, and segment expertise to drive profitable growth and strengthen customer relationships across the region.

You lead efforts to define marketing and sales targets, monitor performance with metrics, and collaborate with stakeholders to implement cross-divisional initiatives.

Qualifications

• 3+ years experience in technical support focused on Automation Equipment.
• Knowledge of VFD, PLC, HMI programming.
• Advanced English required.
• Open to travel 70%.

Responsibilities

• Support the process of defining marketing and sales targets and establishing metrics to monitor regional performance.
• Ensure profitable growth focusing on orders, revenues, margins, market shares and customer satisfaction; implement product, application and segment initiatives.
• Implement activities for cross-divisional, product group, and regional initiatives.
• Assist in improving Net Promoter Score (NPS) by customer surveys and corrective actions.

Skills

Technical support

Automation equipment

Advanced English

VFD PLC HMI programming

Salesforce knowledge

Education

Bachelor's Degree - Electrical, Mechanical or Mechatronics Engineering

Tools

Salesforce

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Portfolio Manager

Your Role And Responsibilities

In this role, you will have the opportunity to support proactive business development aligned with the division's strategy in countries where business conditions require increased attention and focus. Each day, you will provide business support, including expertise in products, applications, solutions, and segment and customer (group) support for the assigned product portfolio, ensuring sustainable deployment of the division's strategic plan. You will also showcase your expertise by facilitating activities to drive profitable business growth.

The work model for the role is:

This role is contributing to the Motion Drive Products division in CDMX/GDL.

You will be mainly accountable for:

• Supporting the process of defining marketing and sales targets and establishing appropriate metrics and measurement tools to effectively monitor performance in the region in collaboration with all relevant stakeholders.
• Ensuring profitable business growth focused on orders, revenues, margins, market shares, and customer satisfaction, as well as the implementation of particular product, application, and segment initiatives in close collaboration with the division stakeholders.
• Implementing activities for agreed cross-divisional, product group, and regional initiatives.
• Assisting in continuous improvement of Net Promoter Score (NPS) by executing customer satisfaction surveys, analyzing results, and with corrective actions as necessary.

Qualifications For The Role

• Bachelors Degree - Electrical, Mechanical or Mechatronics Engineering
• 3 + years experience in technical support focused on Automation Equipment
• Knowledge of VFD, PLC, HMI programing
• Experience in business development, attracting new accounts o grow current accounts (Salesforce knowledge preferred)
• Advanced English required
• Open to travel 70%

More About Us

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?