Luxury Rooms Controller & Operations Coordinator

Hyatt; Ciudad de México; Presencial; MXN 290.000 - 420.000; Jornada completa

Descripción de la vacante

The Standard, Mexico City is seeking a Rooms Controller to keep the rooms operation precise and energized. You will be highly organized, collaborative, and able to see the bigger picture while tracking every moving part.

You will monitor daily room status, coordinate with Front Office and Housekeeping, and ensure accurate records. Fluency in English and Spanish is required for an international team and guest base.

Formación

• Previous experience in Rooms Control or a related hotel operations role.
• Experience in a luxury lifestyle, boutique, or high-energy hospitality environment.
• Strong knowledge of room status and housekeeping operations.
• Fluency in English and Spanish.
• Excellent organizational skills and attention to detail.

Responsabilidades

• Monitor and coordinate the daily status of all guestrooms and residences.
• Maintain accurate room status information in the property management system.
• Coordinate with Front Office and Housekeeping on room readiness and priorities.
• Track discrepancies between system and physical room status until resolved.
• Prioritize rooms based on arrivals, VIPs, special occasions, and needs.
• Communicate updates clearly across departments.
• Support timely release of clean and inspected rooms.
• Keep logs, reports, and shift handovers up to date.

Conocimientos

Rooms Control

Housekeeping Coordination

Front Office

Rooms Division

Hotel operations

Descripción del empleo

The Standard, Mexico City is seeking a Rooms Controller to keep the rooms operation precise and energized. You will be highly organized, collaborative, and able to see the bigger picture while tracking every moving part.

You will monitor daily room status, coordinate with Front Office and Housekeeping, and ensure accurate records. Fluency in English and Spanish is required for an international team and guest base.