Luxury Client Experience Specialist

Richemont; Baja California Sur; Vor Ort; MXN 201.000 - 268.000; Vollzeit

Zusammenfassung

Cartier is seeking a Client Advisor to drive sales and deliver an exceptional boutique experience. You will engage customers, build lasting relationships, and contribute to the Maison’s heritage of excellence across all client touchpoints.

The role requires strong product knowledge, luxury service standards, and the ability to work retail hours, including weekends. Fluent English is essential, with English and additional languages valued.

Qualifikationen

• Fluent in English is required.
• Experience as a client advisor in retail or service industries (2–5 years) is preferred.
• Luxury and/or hospitality experience is a plus.

Aufgaben

• Achieve and exceed sales goals and drive boutique performance.
• Provide outstanding customer service and develop client portfolios across touchpoints.
• Engage clients with Cartier lifestyle storytelling and in-store experiences.
• Support boutique operations and ensure compliance with company policies.

Kenntnisse

Fluent in English

Customer service

MS Office

Watchmaking knowledge

Ausbildung

Bachelor's degree or equivalent

Tools

MS Office

Jobbeschreibung

Cartier is seeking a Client Advisor to drive sales and deliver an exceptional boutique experience. You will engage customers, build lasting relationships, and contribute to the Maison’s heritage of excellence across all client touchpoints.

The role requires strong product knowledge, luxury service standards, and the ability to work retail hours, including weekends. Fluent English is essential, with English and additional languages valued.