Luxury Client Concierge & Sales Expert

Cartier; Ciudad de México; On-site; MXN 201,000 - 290,000; Full time

Job summary

Cartier in Mexico City is seeking a Client Advisor to deliver exceptional luxury service while achieving sales targets across all touchpoints. You will greet clients, present the Maison’s collections, and guide purchases with personalized attention and in-store hospitality.

The role emphasizes clientelling, event participation, and a strong knowledge of products, with a requirement for professional English and week-end availability to meet the Maison's standards.

Qualifications

• Bachelor’s degree or equivalent.
• 2–5 years experience in client advisory.
• Experience in luxury or hospitality is a plus.
• Fluent in English.

Responsibilities

• Achieve and exceed sales goals while delivering Cartier's client experience.
• Provide outstanding customer care from greeting to after-sales.
• Develop relationships through clienteling and events.
• Maintain boutique operations and adhere to brand standards.

Skills

Fluent in English

Education

Bachelor’s degree or equivalent

Tools

MS Office

Job description

Cartier in Mexico City is seeking a Client Advisor to deliver exceptional luxury service while achieving sales targets across all touchpoints. You will greet clients, present the Maison’s collections, and guide purchases with personalized attention and in-store hospitality.

The role emphasizes clientelling, event participation, and a strong knowledge of products, with a requirement for professional English and week-end availability to meet the Maison's standards.