Luxury Client Advisor and Personal Stylist

Maison Margiela; San Pedro Garza García; On-site; MXN 223,200 - 357,120; Full time

Job summary

Maison Margiela is seeking a Client Advisor to be the primary touchpoint for clients in a luxury retail setting. You will deliver personalized service, provide expert styling advice, and drive sales through attentive service and cross-selling strategies.

You will build lasting client relationships, engage an international clientele, and uphold brand standards in a dynamic team environment. Fluency in additional languages is a plus for serving a diverse customer base.

Qualifications

• Experience in high-end fashion, jewelry, watches, or luxury lifestyle brands.
• Strong interpersonal and storytelling skills to engage clients.
• Ability to meet and exceed sales targets.
• Passion for delivering a personalized shopping experience.

Responsibilities

• Greet and assist clients with a warm, professional, and personalized approach.
• Provide expert product knowledge and styling advice tailored to client needs.
• Drive sales through exceptional service, upselling, and cross-selling strategies.
• Build and maintain strong relationships with clients, offering a personalized luxury shopping experience.
• Uphold the brand’s values, image, and standards at all times.
• Process transactions efficiently and handle POS system operations.

Skills

Luxury Retail Experience

Exceptional Communication

Sales-Driven Mindset

Customer-Centric Approach

Cultural Awareness

Team Player

Multilingual

Job description

Maison Margiela is seeking a Client Advisor to be the primary touchpoint for clients in a luxury retail setting. You will deliver personalized service, provide expert styling advice, and drive sales through attentive service and cross-selling strategies.

You will build lasting client relationships, engage an international clientele, and uphold brand standards in a dynamic team environment. Fluency in additional languages is a plus for serving a diverse customer base.