Monterrey Luxury Client Advisor & Stylist

OTB; Coahuila; Hybrid; MXN 180,000 - 240,000; Full time

Job summary

Maison Margiela, a Paris-based luxury fashion house, seeks a Client Advisor to serve as the primary contact for clients, delivering tailored service and solutions to drive sales and loyalty. You will uphold the brand's standards and stay updated on new collections and industry trends.

In this role you will greet clients, offer styling advice, and build lasting relationships through personalized experiences and events. Excellent communication and a client-first mindset are essential.

Qualifications

• Luxury retail experience in high-end fashion, jewelry, watches or luxury lifestyle brands.
• Exceptional communication and storytelling skills to engage clients.
• Sales-driven mindset with ability to meet and exceed targets.
• Customer-centric approach delivering personalized shopping experiences.
• Cultural awareness enabling interaction with international clientele.
• Team player with collaborative spirit in dynamic teams.
• Multilingual fluency is a plus.

Responsibilities

• Greet and assist clients with a warm, professional, and personalized approach.
• Provide expert product knowledge and styling advice tailored to client needs.
• Drive sales through exceptional service, upselling, and cross-selling strategies.
• Maintain high client satisfaction to encourage repeat business.
• Build and maintain strong client relationships with personalized experiences.
• Develop client books and engage through events, follow-ups, and styling sessions.
• Uphold brand values and ensure store presentation aligns with guidelines.
• Process transactions and handle POS; manage inventory and back‑stock; support back-office tasks.

Job description

Maison Margiela, a Paris-based luxury fashion house, seeks a Client Advisor to serve as the primary contact for clients, delivering tailored service and solutions to drive sales and loyalty. You will uphold the brand's standards and stay updated on new collections and industry trends.

In this role you will greet clients, offer styling advice, and build lasting relationships through personalized experiences and events. Excellent communication and a client-first mindset are essential.