LEGAL ASSISTANT - GDL ONSITE

THE LAW OFFICES OF ROBERT M. GELLER, P.A.; Región Centro; On-site; MXN 114,000 - 190,000; Full time

Job summary

The Law Offices of Robert M. Geller, P.A. is seeking a customer service-oriented professional in the Mexico region to guide clients through onboarding, assist with client portals, and manage document signing.

This role emphasizes clear communication and a professional first impression. Requirements include at least one year in customer service or related fields, fluent bilingual skills in English and Spanish, and strong organizational abilities.

Qualifications

• At least one year of experience in customer service, client support, business development, or a similar role.
• Fluent spoken and written English and Spanish.
• Strong communication and listening skills.
• Good organization, attention to detail, and consistent follow-through.

Responsibilities

• Guide potential clients through an initial questionnaire before attorney consultation.
• Help new clients access and use our client portals.
• Send documents for signature and follow up on completion.
• Explain next steps clearly and answer questions about the onboarding process.
• Create a positive, professional experience from the first interaction.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Organization

Job description

$17,000 MXN per month after taxes + benefits required by Mexican law

What you’ll do:

• Guide potential clients through an initial questionnaire before their attorney consultation
• Help new clients access and use our client portals
• Send documents for signature and follow up on completion
• Explain next steps clearly and answer questions about the onboarding process
• Create a positive, professional experience from the first interaction

What we’re looking for:

• At least one year of experience in customer service, client support, business development, or a similar role
• Fluent spoken and written English and Spanish
• Strong communication and listening skills
• Good organization, attention to detail, and consistent follow-through
• A proactive attitude and the ability to work toward team goals

Monday–Friday, 8:00 AM–5:00 PM

One Saturday approximately every 7–9 weeks, paid as overtime plus an additional Saturday bonus.