Learning Experience Director: Campaign Training Leader

TaskUs; Tijuana; Presencial; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

TaskUs in Mexico is seeking a Learning Experience Director to lead day-to-day training programs across all sites, not just one location. You will select, train, and provide guidance for Learning Managers and the Learning Experience Team, and oversee the Campaign Training branch to ensure alignment with client needs.

The role requires at least 7 years as a Sr. Manager or Manager in a call center focused on product training, excellent presentation and communication skills, and proficiency with

Formación

• At least 7 years of experience as a Sr. Manager or Manager in a call center specializing in Product Training.
• Strong skills in presenting, communicating, and interpersonal relations.
• Proficiency in Google and MS Office applications.

Responsabilidades

• Lead day-to-day training programs across all sites and not just one location.
• Select, train, and provide guidance for Learning Managers and the Learning Experience Team.
• Oversee campaign-specific training initiatives and develop training materials and calendars aligned with business goals.

Conocimientos

Leadership

Communication

Interpersonal skills

Product training

Google Workspace

MS Office

Herramientas

Google Workspace

Microsoft Office

Descripción del empleo

TaskUs in Mexico is seeking a Learning Experience Director to lead day-to-day training programs across all sites, not just one location. You will select, train, and provide guidance for Learning Managers and the Learning Experience Team, and oversee the Campaign Training branch to ensure alignment with client needs.

The role requires at least 7 years as a Sr. Manager or Manager in a call center focused on product training, excellent presentation and communication skills, and proficiency with