Lead Salesforce Administrator & Platform Architect

CTC; México; On-site; MXN 420,000 - 660,000; Full time

Job summary

CTC is seeking a seasoned Salesforce Administrator to design CRM and digital solutions that maximize the Salesforce platform. This role covers administration, configuration, release management, and continuous enhancement across multiple clouds and integrations.

The ideal candidate thrives in a fast-paced, collaborative environment, takes ownership of deliverables, and ensures strong governance, data quality, security, and user experience standards for 300+ users.

Qualifications

• Bachelor’s degree in CS or related field.
• SFDC admin certs: Admin, Advanced Admin, Platform App Builder.
• 5–7+ years SFDC Admin experience handling Lightning and Sales Cloud for large user bases.
• Experience with AppExchange, data integration, security models, and governance.
• Familiarity with DevOps for Salesforce (Copado, GitHub).
• Knowledge of Data Cloud, Einstein Analytics, and AI-enabled service concepts.

Responsibilities

• Architect CRM solutions leveraging Salesforce capabilities.
• Manage releases and sandbox environments; plan refreshes and data seeding.
• Lead deployments using Copado and GitHub workflows.
• Oversee configurations, integrations, and issue resolution.
• Build standard and ad hoc reports and dashboards.
• Ensure data security models and governance.
• Own sprint stories; remove blockers and drive tasks to completion.
• Maintain transparency in stand-ups and progress toward deliverables.

Skills

Salesforce Administration

Sales Cloud Lightning

Data quality and security

Governance and reporting

Stakeholder collaboration

Education

Bachelor’s degree in Computer Science or related field

Salesforce Certified Administrator

Advanced Administrator

Platform App Builder

Data Cloud Consultant (certified, preferred)

Tools

Copado

GitHub workflows

OwnBackup (Salesforce Own)

DocuSign CLM

JIRA

Data Loader / Dataloader.io

Change Sets

Salesforce Inspector

Job description

CTC is seeking a seasoned Salesforce Administrator to design CRM and digital solutions that maximize the Salesforce platform. This role covers administration, configuration, release management, and continuous enhancement across multiple clouds and integrations.

The ideal candidate thrives in a fast-paced, collaborative environment, takes ownership of deliverables, and ensures strong governance, data quality, security, and user experience standards for 300+ users.