Lead Repair Center Technician, Welding & Ops

Fronius Brasil; Santa Catarina; On-site; MXN 420,000 - 650,000; Full time

Job summary

Fronius is seeking a hands-on Repair Center Leader based at our Santa Catarina, Nuevo León site to oversee a technical support team and a busy repair workshop. You will coordinate diagnostics, repairs, maintenance, and commissioning of Fronius equipment while driving efficiency and KPI performance.

You will lead and coach a skilled team, manage parts and tools, and collaborate with customers and internal teams to ensure top-quality service and safety standards across all operations.

Qualifications

• Bachelor's degree in Electronics, Electrical, Mechatronics or related field.
• 3–8 years of experience in industrial and/or welding equipment diagnostics and repair.
• Experience in automotive, metalworking, or industrial maintenance environments.
• Strong troubleshooting and problem-solving skills.
• ERP/MRP knowledge (SAP, Oracle, or Baan preferred).

Responsibilities

• Lead and develop the Technical Support team, ensuring high levels of service, performance, and customer satisfaction.
• Supervise the diagnosis, repair, maintenance, and commissioning of Fronius equipment.
• Manage resource allocation and ensure an efficient distribution of workload within the team.
• Drive continuous improvement initiatives focused on service quality, operational efficiency, and KPI performance.
• Provide advanced technical support and serve as the escalation point for complex customer issues.
• Develop the technical capabilities of the team through training, coaching, and performance follow-up.
• Oversee inventory management, spare parts availability, tools, and service-related warehouse operations.
• Ensure accurate and effective use of ERP and CRM systems for service and operational activities.
• Foster strong collaboration with customers, suppliers, and cross-functional internal teams.
• Ensure compliance with company standards related to safety, quality, and operational excellence.
• Manage rental equipment assets, including system administration, contract tracking, asset utilization, and inventory control.
• Coordinate preventive and corrective maintenance activities for facilities and infrastructure, including vendor supervision and service provider management.
• Support basic facility maintenance requirements and ensure timely resolution of operational and technical building-related issues.

Skills

Leadership

Troubleshooting

ERP/MRP knowledge

Communication

Education

Bachelor's degree in Electronics/Electrical/Mechatronics or related field

Tools

SAP

Oracle

Baan

Job description

Fronius is seeking a hands-on Repair Center Leader based at our Santa Catarina, Nuevo León site to oversee a technical support team and a busy repair workshop. You will coordinate diagnostics, repairs, maintenance, and commissioning of Fronius equipment while driving efficiency and KPI performance.

You will lead and coach a skilled team, manage parts and tools, and collaborate with customers and internal teams to ensure top-quality service and safety standards across all operations.