Technical Support International Solar & Energy

Fronius; Monterrey; Presencial; MXN 300.000 - 450.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vacation days from day one

Flexible work scheme policy

Paid time off

Christmas bonus 30 days’ salary

Grocery vouchers

Savings fund

Medical insurance

Life insurance

Growth opportunities (national and国际)

Descripción de la vacante

Fronius are globally renowned for their high-quality and innovative products in welding and solar and energy. Based in Santa Catarina, Nuevo León, we seek an experienced Technical Support International Solar & Energy to join Fronius México.

You will work with international colleagues to resolve customers' technical issues, support electrical installers and Fronius partners by phone and email in English, and analyze PV systems, energy storage and EV chargers.

Formación

• Completed technical education in Electrical Engineering or Mechatronics.
• Fluent English language skills and good IT skills (MS Office).

Responsabilidades

• Resolve international customers' technical issues by phone and email in English.
• Support electrical installers and Fronius partners; analyze PV systems, energy storage and EV chargers.
• Represent Fronius at international trade fairs and provide competent support for existing installations and new projects.

Conocimientos

Fluent English

MS Office

Independent work style

Solution oriented

Educación

Electrical Engineering or Mechatronics degree

Descripción del empleo

Fronius are globally renowned for their high-quality and innovative products and solutions in welding and solar and energy. Together with more than 6,700 employees across 30 countries, we work on inspired solutions, for a better today and a sustainable tomorrow.

We’re looking for an experienced, passionate and customer focused Technical Support International Solar & Energy, based in Santa Catarina, Nuevo León, to become a member of our Fronius México Team.

In this role, your responsibilities will include:

• Working closely with our international colleagues to resolve customers' technical issues, thereby contributing to a sustainable future.
• As the central point of contact, you will support international customers, including electrical installers and Fronius partners, by phone and email, and analyze technical inquiries related to PV systems, energy storage solutions, and EV chargers (wallboxes) in English.
• Occasionally, you will represent us at international trade fairs and always provide competent support to customers, both for existing installations and for the planning of new systems.

We're looking for someone with the following skills and experience:

• Completed technical education in the field of Electrical Engineering or Mechatronics
• Interest in renewable energy
• Willingness to develop expertise in photovoltaic and electrical engineering topics
• Communicative and outgoing personality
• Independent and solution-oriented working style
• Fluent English language skills
• Solid IT user skills (MS Office)

What can you expect from us:

• Vacation days since day one.
• Flexible work scheme policy.
• Paid time off (sickness days, personal time).
• Christmas bonus 30 days’ salary.
• Grocery vouchers.
• Savings fund.
• Minor and major medical insurance.
• Life insurance.
• Diverse national and international growth opportunities

Are you ready for Fronius?

We are a family-owned company from Austria active in the electrical and electronics industry. With Fronius Welding, we are continually revolutionising welding technology, while Fronius Solar & Energy focuses on the best possible use of solar energy and optimising battery charging systems for intralogistics.

We currently employ around 6,700 people worldwide and are always looking for new colleagues to join us in developing sustainable and forward-looking solutions.

What sets us apart? Our outstanding corporate culture, which unites us despite all our diversity and individuality. Our Fronius spirit, our sense of togetherness, is always present. No matter in which area, whether in day-to-day business or at events: we are all part of the community.

We are Fronius.