Lead Crm Engineer (Latam)

Axented; León; On-site; MXN 1,800,000 - 2,400,000; Full time

Job summary

Axented is seeking a Senior CRM Engineer contractor to lead a critical platform evolution: migrate a healthcare CRM from Salesforce to a modern target platform. You will own the migration, evaluate platforms, re-architect data flows, and execute end-to-end data cutover ahead of a 2027 milestone.

The role requires hands-on data pipeline delivery and complex integrations with EHR systems, ensuring data integrity, rollback safeguards, and zero-downtime transitions across HubSpot, Dynamics 365, and

Qualifications

• Senior CRM engineering experience with hands-on Salesforce (Apex/Flows) and modern CRM platforms.
• Proven ability to plan and execute multi-platform CRM data cutovers from scratch.
• Experience re-architecting data pipelines across EHR systems and APIs.

Responsibilities

• Lead the platform evolution by owning the migration from Salesforce to a modern CRM target.
• Evaluate target platforms and design end-to-end data cutover plans.
• Re-architect active data flows and healthcare integrations across systems.

Skills

Salesforce Apex/Flows

CRM Engineering

End-to-End Migration

Data Integration

Data Modeling / Schema Mapping

Tools

HubSpot

Dynamics 365

Zendesk

Job description

About the Role
This is a contractor role through X-Team. This position focuses on leading a critical platform evolution: taking full ownership of migrating a healthcare CRM environment off Salesforce to a modern target platform. In this 100% hands-on engineering role, you will evaluate and select the best target platform, re-architect active data flows and healthcare integrations, and execute a seamless, end-to-end data cutover before a key 2027 milestone. Your architectural decisions and engineering execution will directly reshape the operational ecosystem and patient engagement workflows for a high-growth provider.

Most Important

Senior CRM Engineering Experience with extensive hands-on expertise across Salesforce (Apex/Flows) and modern alternative CRM platforms (e.g., HubSpot, Dynamics 365, Zendesk). End-to-End Migration Leadership with a proven track record of planning, executing, and finalizing complex multi-platform CRM data cutovers from scratch. Complex Integration Engineering expertise to re-architect and rebuild active data pipelines across EHR systems, custom APIs, messaging platforms, and third-party tools. Data Strategy & Schema Mapping mastery for historical data cleanup, field mapping, clean data syncs, and establishing robust rollback safeguards. Hands-on Technical Execution capability, writing production-ready data pipelines, scripts, and reliable synchronization workflows end-to-end.

Nice to Have

Healthcare Ecosystem Experience, particularly with Electronic Health Record (EHR) platforms such as athenaOne. Multi-Tool Integration Stack knowledge involving platforms like JotForm, Vonage, Customer.io, or Artera. Advanced Pipeline Tooling experience for automated data validation, migration monitoring, and schema transformations.

Personal Traits

Technical Ownership – Driven to take full responsibility for architectural choices, migration strategies, and execution timelines without delegating core work. Strategic Evaluator – Able to objectively weigh platform trade-offs, business metrics, and user adoption to design resilient architectures tailored to operational needs. Quality & Safety Advocate – Prioritizes data integrity, robust governance, and zero-downtime transition plans during critical system cutovers. Cross-Functional Partner – Communicates complex migration roadmaps, technical risks, and workflow impacts clearly across engineering, clinical, and operations teams.