Lead Crm Engineer (Latam)

Axented; Hermosillo; Sur place; MXN 900 000 - 1 200 000; Plein temps

Résumé du poste

Axented, in partnership with X-Team, seeks a senior CRM Engineer to lead a critical migration from Salesforce to a modern target CRM. This is a 100% hands-on role focused on evaluating platforms, re-architecting data flows, and executing a seamless cutover ahead of a 2027 milestone.

You will own data strategy, complex integrations, and end-to-end data synchronization, collaborating with clinical, IT, and operations teams to ensure patient data integrity and regulatory compliance.

Qualifications

• Senior CRM Engineering experience with Salesforce Apex/Flows and modern CRM platforms

Responsabilités

• Lead end-to-end CRM data cutovers across multi-platform environments
• Architect and re-build data pipelines and integrations with EHRs and third-party tools
• Define data strategy, schema mapping, and rollback safeguards for a zero-downtime migration

Connaissances

Salesforce Apex/Flows

CRM Migration Leadership

Integration Engineering

Data Mapping

Data Pipelines

Description du poste

About the Role
This is a contractor role through X-Team. This position focuses on leading a critical platform evolution: taking full ownership of migrating a healthcare CRM environment off Salesforce to a modern target platform. In this 100% hands‑on engineering role, you will evaluate and select the best target platform, re‑architect active data flows and healthcare integrations, and execute a seamless, end‑to‑end data cutover before a key 2027 milestone. Your architectural decisions and engineering execution will directly reshape the operational ecosystem and patient engagement workflows for a high‑growth provider.

Most Important

• Senior CRM Engineering Experience with extensive hands‑on expertise across Salesforce (Apex/Flows) and modern alternative CRM platforms (e.g., HubSpot, Dynamics 365, Zendesk).
• End‑to‑End Migration Leadership with a proven track record of planning, executing, and finalizing complex multi-platform CRM data cutovers from scratch.
• Complex Integration Engineering expertise to re‑architect and rebuild active data pipelines across EHR systems, custom APIs, messaging platforms, and third‑party tools.
• Data Strategy & Schema Mapping mastery for historical data cleanup, field mapping, clean data syncs, and establishing robust rollback safeguards.
• Hands‑on Technical Execution capability, writing production‑ready data pipelines, scripts, and reliable synchronization workflows end‑to‑end.

Nice to Have

• Healthcare Ecosystem Experience, particularly with Electronic Health Record (EHR) platforms such as athenaOne.
• Multi‑Tool Integration Stack knowledge involving platforms like JotForm, Vonage, Customer.io, or Artera.
• Advanced Pipeline Tooling experience for automated data validation, migration monitoring, and schema transformations.

Personal Traits

• Technical Ownership – Driven to take full responsibility for architectural choices, migration strategies, and execution timelines without delegating core work.
• Strategic Evaluator – Able to objectively weigh platform trade‑offs, business metrics, and user adoption to design resilient architectures tailored to operational needs.
• Quality & Safety Advocate – Prioritizes data integrity, robust governance, and zero‑downtime transition plans during critical system cutovers.
• Cross‑Functional Partner – Communicates complex migration roadmaps, technical risks, and workflow impacts clearly across engineering, clinical, and operations teams.