LATAM Sales Enablement & Ops Analyst

PepsiCo Inc.; Ciudad de México; Hybrid; MXN 540,000 - 900,000; Full time

Benefits offered by this job

Flexibility program

Wellness initiatives

Discounts & Scholarships

Job summary

PepsiCo Inc. is seeking a Sales Support Associate Analyst to back LATAM Sales Operations across multiple countries. You will ensure timely execution of business-critical tasks in Salesforce, SAP, MC1, Angular, and MicroStrategy, while promoting standardization and documenting processes.

You will act as a liaison between business users and technology teams to sustain high service quality. The role requires strong analytical skills, process documentation experience, and English proficiency;

Qualifications

• Experience with Microsoft 365 applications and advanced Excel, including macros.
• Knowledge of Salesforce, MC1, SAP, MicroStrategy, Power BI, Python, and automation tools.
• Process documentation and mapping capabilities.
• Strong analytical and problem-solving skills.
• Experience supporting multi-country and regional operations.
• Ability to manage multiple priorities in a fast-paced environment.
• English required; Portuguese helpful for LATAM interactions.

Responsibilities

• Execute and maintain critical Sales Operations processes across LATAM markets with accuracy and SLAs.
• Develop and improve process maps, DTPs, and knowledge documents for consistency.
• Promote best practices to standardize activities, tools, and processes across LATAM.
• Identify opportunities for automation and efficiency improvements.
• Collaborate with IT and business users; gather requirements and support implementations.
• Ensure data accuracy in Salesforce, SAP, MC1, OCH, Angular and related systems.
• Manage multiple requests and priorities while upholding timelines and quality.
• Develop and maintain reporting and dashboards; validate information and data quality.
• Maintain repositories and knowledge assets for onboarding and continuity.
• Provide coverage and knowledge sharing across LATAM.

Skills

Microsoft 365

Excel Advanced

PowerPoint

Salesforce

MC1

SAP

MicroStrategy

Power BI

Python

Education

Business Administration / Engineering / IT / Data & Analytics or related field

Tools

Angular

Job description

PepsiCo Inc. is seeking a Sales Support Associate Analyst to back LATAM Sales Operations across multiple countries. You will ensure timely execution of business-critical tasks in Salesforce, SAP, MC1, Angular, and MicroStrategy, while promoting standardization and documenting processes.

You will act as a liaison between business users and technology teams to sustain high service quality. The role requires strong analytical skills, process documentation experience, and English proficiency;