LATAM Industry Client Solutions Lead - CPG/Commerce

TikTok; Ciudad de México; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

TikTok is seeking an Industry Operations Client Solutions Manager for LATAM to help brands connect TikTok Shop and full-funnel strategies with measurement and insights. You will manage post-sale relationships, craft test-and-learn plans, and present strategic reviews to agency teams.

The role requires strong business acumen, consultative sales, and fluency in Spanish and English, with willingness to travel across LATAM.

Qualifications

• Experience in account management or client services within digital marketing/eCommerce.
• Ability to analyze data and derive actionable insights for campaigns.
• Proficient in Spanish and English due to multi-market communications.

Responsibilities

• Consult with clients and internal stakeholders to translate objectives into solutions.
• Build Test & Learn plans using measurement tools across full-funnel strategies.
• Manage post-sale relationships, guide campaign setup, monitoring and optimization.
• Present narratives and business reviews to educate clients and agencies.
• Drive TikTok Shop revenue growth through assortment and creator strategies.

Skills

Account management

Client services

Data analysis

Campaign management

Spanish/English

Job description

TikTok is seeking an Industry Operations Client Solutions Manager for LATAM to help brands connect TikTok Shop and full-funnel strategies with measurement and insights. You will manage post-sale relationships, craft test-and-learn plans, and present strategic reviews to agency teams.

The role requires strong business acumen, consultative sales, and fluency in Spanish and English, with willingness to travel across LATAM.