Partners Manager - LATAM

TikTok; Ciudad de México; Presencial; MXN 751,000 - 1,127,000; Jornada completa

Descripción de la vacante

A leading social media platform seeks a Partner Program Operations Manager in Mexico City to enhance its creative partnerships. This role involves sourcing and managing partnerships while ensuring operational excellence in the TikTok Creative Exchange program. Candidates should have strong experience in creative industries, excellent stakeholder collaboration skills, and be fluent in English and Spanish. The position offers full-time employment with opportunities for strategic development within a dynamic team.

Formación

• 5 years in partner-facing roles in creative or advertising.
• Proven track record in sourcing and closing deals.
• Ability to present to senior audiences and communicate fluently in English and Spanish.

Responsabilidades

• Drive operational excellence of the TikTok Creative Exchange partner program.
• Monitor partner supply and product alignment.
• Lead strategic partnerships, negotiations, and operational processes.

Conocimientos

Strategic deal sourcing

Stakeholder collaboration

Presentation skills

Bilingual communication

Descripción del empleo

Responsibilities
About the Team
Creativity is the soul of advertising. Creative Product Operations Team helps empower and inspiring advertisers, creators, and other 3rd parties in the ecosystem to create and deliver the best engaging creative experiences to end users.

We are user-oriented and dedicated to technical excellence. We aim to drive and lead technology solutions in the ad tech and creative industry, powering products and driving value for our clients, creators, and the whole ecosystem.

About the position
We are seeking a highly organized, strategic, and collaborative Partner Program Operations Manager to join our LATAM Creators and Partners Ecosystem team. This role is critical to driving the operational excellence of the TikTok Creative Exchange (TTCX) partner program. The ideal candidate will be responsible for managing and evolving the end-to-end lifecycle of creative partners, from sourcing and onboarding to education, performance acceleration, communications, and program operations.
You will play a key role in ensuring that our partner ecosystem can meet the increasing demand for high-quality creative assets while maintaining strong internal alignment and partner satisfaction.

Responsibilities
- Independently identify, source, and develop high-impact creative partnerships that support TikTok’s business objectives.
- Monitor and assess partner supply to ensure alignment with platform demand across products, formats, and markets.
- Design and implement scalable partnership models and standard operating procedures (SOPs).
- Develop and maintain a comprehensive education track for partners, covering platform knowledge, policies, and creative best practices.
- Proactively identify operational inefficiencies and recurring challenges, updating processes and documentation accordingly.
- Build and deliver compelling presentations that communicate strategic vision, product opportunities, and partner value.
- Manage direct relationships with strategic partners, leading onboarding, contract negotiation, and ongoing engagement.
- Act as a key internal advocate for partners, resolving technical, operational, and integration challenges in collaboration with internal teams.
- Partner with Product, Marketing, and Sales teams to position creative solutions alongside TikTok ad products and surface innovation opportunities.
- Drive adoption of products and programs across the partner ecosystem.
- Represent TikTok in high-level external meetings, demonstrating professionalism, integrity, and a deep understanding of our platform.
- Collaborate with cross-functional teams to co-develop impactful strategies and align on execution.

Qualifications
Minimum Qualifications
- 5 years in partner-facing roles, ideally in creative or advertising industries.
- Track record in sourcing and closing strategic deals.
- Experience with creator agencies, production teams, or creative tools.
- Thrives in fast-paced, dynamic environments.
- Strong cross-functional and stakeholder collaboration.
- Skilled in presenting to senior internal and external audiences.
- Excellent written and verbal communication skills and fluency in English and Spanish due to supporting clients in the LATAM region

Preferred Qualifications
- 5+ years in partner-facing roles, ideally in creative or advertising industries.
- Fluency in Portuguese, due to supporting clients in the LATAM region.
- Experience collaborating with international teams across multiple time zones.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Social Networking Platforms

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