LATAM Deployed Engineer: AI Solutions & Customer Success

Cognition (Software Development Applications); Ciudad de México; Presencial; MXN 800.000 - 1.200.000; Jornada completa

Descripción de la vacante

Cognition is an applied AI lab building end-to-end software agents and Devin, the first AI software engineer. We deploy Devin into real production environments, working directly with engineers to understand workflows, identify high-impact use cases, and drive adoption of the Cognition platform.

As a Deployed Engineer, you will own the customer lifecycle from deployment through activation, build deep relationships with customers’ engineering teams, and advocate for customer needs while

Formación

• MUST have Fluency / Native proficiency in Spanish
• Strong engineering foundation from a rigorous technical environment
• Willingness to travel 25–50%

Responsabilidades

• Own all technical aspects of the customer lifecycle—from deployment through activation, making sure customers are successful using Devin
• Work closely with customers to understand their technical challenges and identify the best use cases for Devin to be a productive contributor
• Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption
• Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team
• Be the customer oracle! Exercise your product instincts to help set the roadmap

Conocimientos

Spanish fluency

Strong engineering foundation

Self-directed

Strong communication

Ambiguity tolerance

Herramientas

Python

TypeScript

Descripción del empleo

Cognition is an applied AI lab building end-to-end software agents and Devin, the first AI software engineer. We deploy Devin into real production environments, working directly with engineers to understand workflows, identify high-impact use cases, and drive adoption of the Cognition platform.

As a Deployed Engineer, you will own the customer lifecycle from deployment through activation, build deep relationships with customers’ engineering teams, and advocate for customer needs while