Key Account Manager

CV3; México; Remote; MXN 936,000 - 1,446,000; Full time

Job summary

A leading eCommerce solutions provider is seeking a Key Account Manager to drive account growth and strengthen relationships with US clients. The ideal candidate has 3-5 years in Account Management or Client Success and possesses strong communication skills. This fully remote role offers the chance to work with top eCommerce brands and contribute to client success.

Qualifications

• 3–5 years’ experience in Account Management / Client Success / Business Development.
• Strong communication & relationship-building skills.
• Knowledge of the eCommerce ecosystem & digital growth strategies.

Responsibilities

• Manage and grow existing customer accounts.
• Build strong client relationships as a trusted advisor.
• Conduct strategic reviews for client growth objectives.
• Collaborate with cross-functional teams.

Skills

Account Management

Client Success

Business Development

Strong communication

Relationship-building

Knowledge of eCommerce

Job description

Overview

Key Account Manager

CommerceV3, a leading eCommerce solutions provider, is looking for a client-focused Account Manager to drive account growth, strengthen customer relationships, and ensure exceptional retention across our US customer base.

Key Responsibilities

• Manage and grow existing customer accounts (upsell, cross-sell, retention).
• Build strong client relationships and act as a trusted advisor.
• Conduct strategic reviews and ensure clients achieve eCommerce growth objectives.
• Collaborate with cross-functional teams (success, sales, marketing, product).

What We’re Looking For

• 3–5 years’ experience in Account Management / Client Success / Business Development (preferably in eCommerce, SaaS, or digital marketing with US clients).
• Strong communication & relationship-building skills.
• Knowledge of the eCommerce ecosystem & digital growth strategies.

Why Join Us?

• Work with top eCommerce brands in the US
• Fully remote, LATAM-based role
• Growth-focused, client-centric culture
• If you’re passionate about helping businesses thrive online, we’d love to connect!

Connect to [e-mail] for any query.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Business Development
• Industries: Software Development