Client Account Manager

Drop Zero Limited

México

A distancia

MXN 414.869 - 1.037.174

Jornada completa

14 días+

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Ventajas ofrecidas por este puesto de trabajo

Flexible work environment

Ownership of work

Potential for growth

Collaborative team

Descripción de la vacante

A digital marketing agency is seeking a proactive Client Account Manager to serve eCommerce clients through tailored email marketing strategies. This fully remote role involves managing client accounts, strategic guidance, and collaboration with creative teams. The ideal candidate has 1+ years in account management, excellent English communication skills, and must work partially within European time zones.

Formación

1+ year experience in account or project management, preferably in an agency or eCommerce setting.
Excellent communication skills in English, both written and verbal.
Ability to work independently and prioritize tasks.

Responsabilidades

Manage a portfolio of 5–7 client accounts, leading communication and ensuring client satisfaction.
Offer strategic guidance and recommendations based on performance data.
Review and optimize Klaviyo flows and campaigns for performance.

Conocimientos

account management

communication

Google Workspace

email marketing

data analysis

attention to detail

Klaviyo

Notion

project coordination

strategic guidance

client management

proactivity

team collaboration

emotional intelligence

Slack

Trello

Herramientas

Klaviyo

Slack

Notion

Trello

Google Workspace

Descripción del empleo

4 days ago Be among the first 25 applicants

This range is provided by Drop Zero Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Title: Client Account Manager

Contract: Full-Time (165–180 hours/month)

Compensation: Based on experience and location

Location: Remote

About The Role

We’re on the lookout for an experienced and proactive Client Account Manager to join our growing team at Drop Zero Digital. In this role, you’ll become the key point of contact for a group of eCommerce clients, helping them drive results through tailored email marketing strategies.

You’ll collaborate with internal creatives and technical teams to ensure the delivery of high-quality campaigns that align with client goals. This is a fully remote position with a flexible schedule and strong potential for growth.

Key Responsibilities

Manage a portfolio of 5–7 client accounts, leading communication, and ensuring client satisfaction
Offer strategic guidance and recommendations based on performance data and customer insights
Work closely with our writers, designers, and implementation specialists to bring campaigns to life
Review and optimize Klaviyo flows and campaigns for performance and accuracy
Generate reports that highlight trends, wins, and areas of opportunity

What You’ll Bring

1+ year experience in account or project management (preferably in an agency or eCommerce setting)
Excellent communication skills in English—both written and verbal
The ability to work independently, prioritize tasks, and take initiative
Familiarity with tools like Klaviyo, Slack, Notion, Trello, and Google Workspace
Availability to work partially within European time zones (CET), with flexibility for the occasional PST call

Nice-To-Haves

Experience shaping email strategy or writing briefs for campaigns
An eye for detail when reviewing copy or creative assets
Confidence in presenting data insights to clients or internal teams
A background in remote work with self-directed time management

Why You’ll Enjoy Working With Us

You’ll have real ownership of your work and direct impact on client success
We offer a remote-first, flexible culture that supports personal growth
There’s clear potential to grow into leadership positions or expand your responsibilities
You’ll be joining a collaborative, friendly, and high-performing team

How To Apply

If this sounds like the right fit for you:

Complete the short application form—we appreciate thoughtful answers
Submit a 60–90 second Loom video introducing yourself and responding to the provided question

We can’t wait to meet you!

Skills: account management,communication,google workspace,email marketing,data analysis,attention to detail,klaviyo,notion,management,client account management,strategic guidance,client management,project coordination,trello,project management,proactivity,handle multiple priorities,team collaboration,emotional intelligence,slack

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Sales and Business Development
Industries
Marketing Services

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