Junior Tax Analyst

Call-Center-Services-International; Baja California; On-site; MXN 180,000 - 240,000; Full time

Job summary

Call-Center-Services-International is seeking accounting professionals to support tax preparation activities and assist customers with tax-related needs. The role suits candidates with accounting background, strong analytical skills, attention to detail, and an interest in U.S. taxation.

Training and ongoing support are provided to help you master the processes, tools, and requirements. You will communicate with customers via video, phone, and chat to gather information, review financial data,

Qualifications

• Bachelor's degree in Accounting, Finance, or related field, or equivalent relevant experience.
• Experience in accounting, bookkeeping, tax support, financial administration, or a similar role.
• Fluent to conversational English, with the ability to communicate with English-speaking customers.
• Proficiency with Microsoft Excel.
• Willingness to learn U.S. tax procedures and software.
• Strong analytical, detail-oriented, and organized abilities.

Responsibilities

• Communicate with customers via video, phone, and chat to request information, clarify questions, and provide professional support.
• Review financial information and supporting documentation to assist with tax preparation.
• Organize and verify financial records to ensure information is complete and accurate.
• Assist with preparing tax documentation and processing individual tax returns according to established procedures.
• Use accounting and tax software to review information, manage documentation, and complete assigned tasks.
• Maintain accurate records and follow established procedures to meet quality and productivity expectations.

Skills

Fluent English

Analytical

Attention to detail

Organizational skills

Excel

Willingness to learn

Education

Bachelor’s degree in Accounting/Finance or related field

Tools

Excel

Accounting software

Job description

IMPORTANT: Bilingual English–Spanish proficiency isrequired. Resumes must be submitted in English. Applications with resumes inSpanish will not be considered.

We are looking for accounting professionals to support tax preparation activities and assist customers with their tax-related needs. This opportunity is ideal for candidates with a background in accounting, strong analytical skills, attention to detail, and an interest in developing their knowledge of U.S. taxation.

You will receive training and ongoing support to help you understand the processes, tools, and requirements needed to perform successfully in the role.

What You’ll Do

• Communicate through video, phone, and chat with customers to request information, clarify questions, and provide professional support.
  
• Review financial information and supporting documentation to assist with tax preparation.
  
• Organize and verify financial records to ensure information is complete and accurate .
  
• Assist with preparing tax documentation and processing individual tax returns according to established procedures.
  
• Use accounting and tax software to review information, manage documentation, and complete assigned tasks.
  
• Maintain accurate records and follow established procedures to meet quality and productivity expectations.
  

Requirements

• Bachelor's degree in Accounting , Finance, or a related field, or equivalent relevant experience
  
• Experience in accounting, bookkeeping, tax support, financial administration, or a similar role.
  
• Basic knowledge of accounting principles and financial documentation.
  
• Fluentto conversational English, with the ability to communicate with English-speaking customers.
  
• Proficiency will be evaluated through a live call assessment.
  
• Good analytical skills, attention to detail, and organizational abilities.
  
• Computer proficiency and familiarity with Microsoft Office, particularly Excel.
  
• Willingness to learn U.S. tax preparation procedures and work with specialized software.
  

Experience with U.S. taxation, individual income tax returns (Form 1040), or tax preparation software is a plus, but is not required for candidates with a strong accounting foundation and the ability to learn.

• Competitive compensation and applicable benefits.
  
• Training and ongoing support to develop your tax preparation knowledge.
  
• The opportunity to expand your accounting expertise by working with U.S. tax processes.
  
• Opportunities for professional development and growth within the organization.