Junior Tax Analyst

Call-Center-Services-International; Ciudad de México; On-site; MXN 180,000 - 240,000; Full time

Job summary

Call-Center-Services-International is seeking accounting professionals to support US tax preparation activities and assist customers with their tax-related needs.

This opportunity suits candidates with an accounting background, strong analytical skills, attention to detail, and a willingness to learn U.S. taxation, with training and ongoing support provided.

Bilingual English–Spanish proficiency is required, and resumes must be submitted in English.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field, or equivalent relevant experience.
• Experience in accounting, bookkeeping, tax support, financial administration, or a similar role.
• Basic knowledge of accounting principles.
• Fluent to conversational English, with the ability to communicate with English-speaking customers.
• Proficiency will be evaluated through a live call assessment.
• Good analytical skills, attention to detail, and organizational abilities.
• Computer proficiency and familiarity with Microsoft Office, particularly Excel.

Responsibilities

• Communicate through video, phone, and chat with customers to request information, clarify questions, and provide professional support.
• Review financial information and supporting documentation to assist with tax preparation.
• Organize and verify financial records to ensure information is complete and accurate.
• Assist with preparing tax documentation and processing individual tax returns according to established procedures.
• Use accounting and tax software to review information, manage documentation, and complete assigned tasks.
• Maintain accurate records and follow established procedures to meet quality and productivity expectations.

Skills

English proficiency

Analytical skills

Attention to detail

Organizational skills

Education

Bachelor's degree in Accounting/Finance

Tools

Excel

Microsoft Office

Job description

• Country Mexico
• Industry Telecommunications
• Work Experience 1-3 years

Job Description

IMPORTANT: Bilingual English–Spanish proficiency isrequired. Resumes must be submitted in English. Applications with resumes inSpanish will not be considered.

We are looking for accounting professionals to support tax preparation activities and assist customers with their tax-related needs. This opportunity is ideal for candidates with a background in accounting, strong analytical skills, attention to detail, and an interest in developing their knowledge of U.S. taxation.

You will receive training and ongoing support to help you understand the processes, tools, and requirements needed to perform successfully in the role.

What You’ll Do

• Communicate through video, phone, and chat with customers to request information, clarify questions, and provide professional support.
  
• Review financial information and supporting documentation to assist with tax preparation.
  
• Organize and verify financial records to ensure information is complete and accurate .
  
• Assist with preparing tax documentation and processing individual tax returns according to established procedures.
  
• Use accounting and tax software to review information, manage documentation, and complete assigned tasks.
  
• Maintain accurate records and follow established procedures to meet quality and productivity expectations
  

Requirements

• Bachelor's degree in Accounting , Finance, or a related field, or equivalent relevant experience
  
• Experience in accounting, bookkeeping, tax support, financial administration, or a similar role.
  
• Basic knowledge of accounting principles and financial documentation.
  
• Fluentto conversational English, with the ability to communicate with English-speaking customers.
  
• Proficiency will be evaluated through a live call assessment.
  
• Good analytical skills, attention to detail, and organizational abilities.
  
• Computer proficiency and familiarity with Microsoft Office, particularly Excel.
  
• Willingness to learn U.S. tax preparation procedures and work with specialized software.
  

Experience with U.S. taxation, individual income tax returns (Form 1040), or tax preparation software is a plus, but is not required for candidates with a strong accounting foundation and the ability to learn.

• Competitive compensation and applicable benefits.
  
• Training and ongoing support to develop your tax preparation knowledge.
  
• The opportunity to expand your accounting expertise by working with U.S. tax processes.
  
• Opportunities for professional development and growth within the organization.