Tax Accountant*

Call-Center-Services-International; Ciudad de México; On-site; MXN 230,000 - 350,000; Full time

Benefits offered by this job

Competitive compensation

Training provided

Career growth opportunities

Job summary

Call-Center-Services-International in Mexico City is seeking accounting professionals to support tax preparation activities and assist customers with their tax-related needs. You will work with a strong emphasis on English communication and learn U.S. taxation processes.

You will receive training, ongoing support, and the opportunity to develop accounting expertise while using standard software to process returns and maintain accurate records.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field.
• Experience in accounting, bookkeeping, tax support, financial administration, or a similar role.
• Fluent to conversational English to communicate with English-speaking customers.

Responsibilities

• Communicate with customers via video, phone, and chat to request information and provide professional support.
• Review financial information and supporting documents to assist with tax preparation.
• Organize and verify financial records to ensure completeness and accuracy.

Skills

Analytical skills

Attention to detail

English proficiency

Education

Bachelor's degree in Accounting/Finance

Tools

Microsoft Office

Excel

Job description

• Country Mexico
• Industry Telecommunications
• Work Experience 1-3 years

Job Description

IMPORTANT: Bilingual English–Spanish proficiency isrequired. Resumes must be submitted in English. Applications with resumes inSpanish will not be considered.

We are looking for accounting professionals to support tax preparation activities and assist customers with their tax-related needs. This opportunity is ideal for candidates with a background in accounting, strong analytical skills, attention to detail, and an interest in developing their knowledge of U.S. taxation.

You will receive training and ongoing support to help you understand the processes, tools, and requirements needed to perform successfully in the role.

What You’ll Do

• Communicate through video, phone, and chat with customers to request information, clarify questions, and provide professional support.
  
• Review financial information and supporting documentation to assist with tax preparation.
  
• Organize and verify financial records to ensure information is complete and accurate .
  
• Assist with preparing tax documentation and processing individual tax returns according to established procedures.
  
• Use accounting and tax software to review information, manage documentation, and complete assigned tasks.
  
• Maintain accurate records and follow established procedures to meet quality and productivity expectations
  

Requirements

• Bachelor's degree in Accounting , Finance, or a related field, or equivalent relevant experience
  
• Experience in accounting, bookkeeping, tax support, financial administration, or a similar role.
  
• Basic knowledge of accounting principles and financial documentation.
  
• Fluentto conversational English, with the ability to communicate with English-speaking customers.
  
• Proficiency will be evaluated through a live call assessment.
  
• Good analytical skills, attention to detail, and organizational abilities.
  
• Computer proficiency and familiarity with Microsoft Office, particularly Excel.
  
• Willingness to learn U.S. tax preparation procedures and work with specialized software.
  

Experience with U.S. taxation, individual income tax returns (Form 1040), or tax preparation software is a plus, but is not required for candidates with a strong accounting foundation and the ability to learn.

• Competitive compensation and applicable benefits.
  
• Training and ongoing support to develop your tax preparation knowledge.
  
• The opportunity to expand your accounting expertise by working with U.S. tax processes.
  
• Opportunities for professional development and growth within the organization.