Junior Customer Success Insights Analyst — Flexible Work

NielsenIQ

Ciudad de México

Híbrido

MXN 180.000 - 240.000

Jornada completa

Hace 4 días

Sé de los primeros/as/es en solicitar esta vacante

Generador de candidaturas

Consigue una respuesta de este empleador — un currículum y una carta de presentación adaptados exactamente a lo que busca para contratar.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Flexible working environment

Volunteer time off

Descripción de la vacante

NielsenIQ is seeking a Customer Success Insights Junior to support client-facing data analysis and quality improvements. You will ensure timely communication of changes, perform coverage analysis, and provide methodological explanations while monitoring potential data quality issues.

Responsibilities include guiding clients through inquiries, orders, training on methodologies, and promoting technology use. A strong emphasis on problem solving and effective communication with diverse stakeholders

Formación

Education: Degree in Marketing, Engineering, Actuary or related.
Desirable experience in market research, retailers or manufacturers of mass consumption; can be internship.
Necessary skills: analysis and numerical ease, effective communication, creativity, organization and prioritization, taste for customer relations.

Responsabilidades

Continuous communication with the client for applying changes.
Coverage analysis, interpretation of results, presentation with client and follow-up to actions.
Client inquiries management: filtering, registration, monitoring, review, communication.
Client order management for feasibilities: filtering, registration, monitoring, review, communication.
Provide training to clients on NielsenIQ methodologies and variable calculation.
Promotion of the use of technology.