Junior Collections Analyst — NA Cash Flow & Credit

FLOWSERVE CORPORATE; Santiago de Querétaro; On-site; MXN 240,000 - 360,000; Full time

Job summary

Flowserve is seeking a proactive Collections Analyst to manage a portfolio of customer accounts, drive timely collections, and maintain strong relationships with both internal teams and external customers. You will partner with Finance, Sales, Credit, and the Global Credit Center to improve cash flow visibility and support accurate forecasting.

The role emphasizes collaboration, problem-solving, and attention to detail as part of a dynamic North America-focused finance team.

Qualifications

• 0-2 years of experience in collections or accounts receivable.
• Bachelor’s degree in Finance, Economics, or Accounting preferred.
• Experience with North America or customer-facing roles is a plus.
• Strong English communication skills (verbal and written).
• Familiarity with credit terms, invoices, and dispute resolution.

Responsibilities

• Manage and collect a portfolio of customer accounts.
• Review daily payments, reconcile activities, and maintain notes.
• Communicate with customers via email, phone, and Teams about status.
• Provide biweekly portfolio status updates and identify opportunities.
• Collaborate with Finance to assess collectibility and forecast cash.
• Coordinate with regional teams to resolve collection issues.
• Identify issues, open disputes, and escalate complex matters.
• Review sales orders on hold and support month-end close and SOX evidence.

Skills

Accounts receivable

Collections

Cash application

Finance

Customer relationships

Education

Bachelor's degree in Finance, Economics or Accounting

Tools

Oracle

SAP

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Flowserve is seeking a proactive Collections Analyst to manage a portfolio of customer accounts, drive timely collections, and maintain strong relationships with both internal teams and external customers. You will partner with Finance, Sales, Credit, and the Global Credit Center to improve cash flow visibility and support accurate forecasting.

The role emphasizes collaboration, problem-solving, and attention to detail as part of a dynamic North America-focused finance team.