AR Collections Lead — Cash Flow & Disputes Expert

Ebro Electronic GmbH; Guadalupe; Hybrid; MXN 400,000 - 620,000; Full time

Job summary

Xylem is seeking a skilled AR Collections professional to manage daily outreach, aging, and dispute resolution within our Americas operations. You will use HighRadius tools and SAP S/4HANA to monitor KPIs, document actions, and ensure policy compliance.

Collaborating with Sales, CS, Finance and on-site leadership, you will drive cash flow improvements, lead small process improvement projects, and support automation initiatives across the O2C cycle.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Admin or related field.
• 3–5 years in AR Collections / related O2C roles.
• Working knowledge of HighRadius (CLS, DMS, EIPP) and SAP S/4HANA.
• Strong English communication skills (written and verbal).
• Strong French communication skills (written and verbal).
• Experience interacting with external customers as well as internal Sales, CS, and Finance stakeholders.
• Strong negotiation and customer relationship management skills.

Responsibilities

• Operational responsibilities: Oversee daily AR collections activities including outreach, follow-up, prioritization, and aging management.
• Use HighRadius tools and SAP S/4HANA to manage accounts, document actions, and monitor KPIs.
• Ensure compliance with credit and collections policies, escalation protocols, and internal controls.

Skills

English communication

French communication

Negotiation

Customer relationship management

Education

Bachelor’s degree in Finance/Accounting/Business Admin

Tools

HighRadius (CLS, DMS, EIPP)

SAP S/4HANA

Job description

Xylem is seeking a skilled AR Collections professional to manage daily outreach, aging, and dispute resolution within our Americas operations. You will use HighRadius tools and SAP S/4HANA to monitor KPIs, document actions, and ensure policy compliance.

Collaborating with Sales, CS, Finance and on-site leadership, you will drive cash flow improvements, lead small process improvement projects, and support automation initiatives across the O2C cycle.