Collections Team Lead: Drive Performance & Compliance

Flowserve, S. de R.L. de C.V. (Mexico); Santiago de Querétaro; On-site; MXN 320,000 - 520,000; Full time

Job summary

Flowserve, S. de R.L. de C.V. (Mexico) seeks a Collections Supervisor to lead a team of professional collectors in a KPI-driven environment. You will coach, monitor performance, and ensure timely liquidations and accurate month-end closes under US-GAAP.

The role emphasizes strong English communication, cross-functional collaboration with site leadership, procurement and finance, and a continuous improvement mindset with Lean Six Sigma advantages.

Qualifications

• University degree in Accounting, Finance, Economics or related subjects.
• 4+ years’ experience required, including 2+ years in a Shared Service center.
• Demonstrated ability to motivate and develop people.
• Excellent verbal and written communication and negotiation skills in English.
• Strong drive for action and proactivity in recognizing and resolving issues.
• Confident user of MS Office (Excel, Word, PowerPoint).
• Ability to establish and maintain effective work relationships with stakeholders.
• Ability to cope with and drive process changes.
• Continuous improvement mindset (LEAN Six Sigma is an advantage).

Responsibilities

• Supervise the day-to-day work of the team including invoice processing, payments, collections, month end closing processes and account reconciliations under US-GAAP as applicable to the team led
• Help develop an environment and culture that supports the attraction and retention of quality talent
• Actively participates in the PMP, developing SMART goals and objectives
• Responsible for balancing team workload and ensuring month-end deadlines and other KPI targets are met for the team
• Create appropriate backup structure and cross-training to ensure continuous service levels
• Build a culture of operational excellence and continuous improvement
• Work with stakeholders to ensure accurate and controlled financial statements for own domain.
• Maintain a functional and healthy relationship with site leadership, procurement, finance, and other stakeholders based on need of cooperation.

Skills

Verbal & written communication

Negotiation skills

MS Office

Stakeholder management

Proactive problem solving

Education

University degree in Accounting, Finance, Economics or related

Tools

MS Office

Job description

Flowserve, S. de R.L. de C.V. (Mexico) seeks a Collections Supervisor to lead a team of professional collectors in a KPI-driven environment. You will coach, monitor performance, and ensure timely liquidations and accurate month-end closes under US-GAAP.

The role emphasizes strong English communication, cross-functional collaboration with site leadership, procurement and finance, and a continuous improvement mindset with Lean Six Sigma advantages.