IT TSA Manager - Cross-Border Exits

Cognizant; Ciudad de México; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Cognizant in Mexico City is seeking a Transition Service Agreement Manager to support one of our major clients across Spain and Mexico. You will lead TSA governance, drive exit plans, and coordinate with diverse teams to ensure a smooth, compliant separation of IT services.

The ideal candidate has 5–7 years in IT program management with TSA post-close experience, strong stakeholder skills, and fluency in Spanish and English. This role offers a dynamic, multinational environment.

Formación

• 5–7 years in IT program/project management, with at least 2–3 years focused on M&A Transition Service Agreement management post-close.
• Demonstrated experience managing TSA exits, including separation of comingled IT services across applications and infrastructure.
• Fluent in Spanish (written and spoken) — required to support deals in Spain and Mexico; English proficiency also required.
• Experience with cross-border or multi-geography deal execution strongly preferred.
• Strong understanding of IT landscapes including ERPs, infrastructure, and cloud services in the context of carve-outs and divestitures.
• Experience with SharePoint and Microsoft Teams required.
• Ability to manage ambiguity and competing priorities across multiple concurrent deals.
• Strong stakeholder management — able to engage and influence at both operational and senior leadership levels.
• Self-motivated; able to operate independently in a fast-paced M&A environment.

Responsabilidades

• Own and manage the IT TSA and Post-Close Governance framework across assigned deals in Spain and Mexico, ensuring compliance with agreed terms and conditions.
• Track, prioritize, and drive TSA Exit plans to ensure timely separation from all TSA obligations.
• Manage, update, and maintain weekly status reports covering TSA activities, milestones, risks, and escalations as directed by JCI.
• Coordinate with application, infrastructure, and business stakeholders in both regions to develop and monitor exit readiness plans.
• Identify and document requirements for separation workstreams; collaborate with internal tech teams and 3rd party SIs to develop Statements of Work including scope, timeline, and cost.
• Work with VMO-GO for budgetary spend approvals and PO creation related to TSA exit initiatives.
• Develop project cost estimates and manage TSA exit budgets in collaboration with the IT Deal Lead.
• Schedule and coordinate internal and external meetings, status reviews, and governance forums across Spanish and Mexican stakeholders.
• Serve as primary escalation point for TSA-related issues across both deals, resolving conflicts and surfacing risks to the IT Deal Lead.

Conocimientos

IT project management

TSA management

Stakeholder management

Spanish fluency

English proficiency

Herramientas

SharePoint

Microsoft Teams

Descripción del empleo

Cognizant in Mexico City is seeking a Transition Service Agreement Manager to support one of our major clients across Spain and Mexico. You will lead TSA governance, drive exit plans, and coordinate with diverse teams to ensure a smooth, compliant separation of IT services.

The ideal candidate has 5–7 years in IT program management with TSA post-close experience, strong stakeholder skills, and fluency in Spanish and English. This role offers a dynamic, multinational environment.