IT Support & Systems Administrator — Growth & Onsite Ops

Knight Piesold USA; Ciudad Madero; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Knight Piésold is seeking a Junior IT Support/System Administrator to provide frontline technical support across multiple offices. You will handle onboarding/offboarding, account administration, device deployment, and basic network troubleshooting to maintain secure, reliable IT operations.

Ideal candidates have an Associate or Bachelor in CS/IT, are bilingual in English, and possess Python knowledge plus Windows 11 and Linux familiarity. Some scripting and vendor liaison experience are a plus.

Formación

• Associate or Bachelor in Computer Science or Information Technology.
• Bilingual in English is required.
• Programming knowledge, preferably Python.
• Strong Windows 11 and Linux familiarity.
• Basic networking concepts (TCP/IP, DNS, DHCP, VPNs) and cybersecurity basics.

Responsabilidades

• Provide frontline IT support to employees across office locations.
• Handle onboarding and offboarding, device provisioning and deprovisioning.
• Manage user accounts and access controls (Microsoft 365, Google Workspace, AD).
• Assist with system maintenance, updates, patches, backups.
• Troubleshoot network issues (Wi‑Fi, VPN, switches, printers).
• Create and maintain IT documentation and user guides.
• Lend vendor liaison support and after-hours assistance as needed.

Conocimientos

Python

English

Windows 11

Linux

Networking basics

Cybersecurity basics

Documentation

Customer service

Educación

Associate/Bachelor in CS/IT

Herramientas

Microsoft 365

Google Workspace

Active Directory

VPNs

PowerShell / Bash

Descripción del empleo

Knight Piésold is seeking a Junior IT Support/System Administrator to provide frontline technical support across multiple offices. You will handle onboarding/offboarding, account administration, device deployment, and basic network troubleshooting to maintain secure, reliable IT operations.

Ideal candidates have an Associate or Bachelor in CS/IT, are bilingual in English, and possess Python knowledge plus Windows 11 and Linux familiarity. Some scripting and vendor liaison experience are a plus.