IT Operations Intern — Networking & Imaging

Continental Industry; San Luis Potosí; On-site; MXN 112,000 - 167,000; Part time

Job summary

Continental Industry in San Luis Potosí is offering an IT internship to support desktop operations and incident handling. You will assist in configuring and maintaining computers, printers, and software inventories, and help ensure smooth IT services for users.

You will work under supervision, gain hands-on experience with ticketing systems, reports, and IT project tasks, while developing foundational networking and Windows skills in a corporate environment.

Qualifications

• Enrolled in final semesters of a degree in Systems Engineering, Telecommunications Engineering, or related field.
• Basic knowledge of networking.
• Basic knowledge of Windows 10/11.
• Intermediate English proficiency.
• Proactive and responsible.

Responsibilities

• Manage and resolve incidents and new user requests in the ticketing system.
• Create reports.
• Install and configure networked computers using the DS operating system image.
• Install and configure networked computers using the SF operating system image.
• Configure user profiles on DS computers.
• Install, configure, and maintain software inventory.
• Install and configure printers and scanners.
• Manage the DHCP server (QIP).
• Monitor and perform the necessary actions on security checkpoints for DS computers.
• Execute and participate in local and corporate IT projects.
• Create and update procedures, manuals, and work instructions.
• Perform tasks assigned by the supervisor.

Skills

Networking basics

Windows basics

English intermediate

Education

Final-semester student in Systems or Telecommunications Engineering

Tools

Windows 10/11

DHCP server management (QIP)

Software inventory tooling

Job description

Continental Industry in San Luis Potosí is offering an IT internship to support desktop operations and incident handling. You will assist in configuring and maintaining computers, printers, and software inventories, and help ensure smooth IT services for users.

You will work under supervision, gain hands-on experience with ticketing systems, reports, and IT project tasks, while developing foundational networking and Windows skills in a corporate environment.