IT Manager: Infrastructure & Strategy Lead (Guadalajara)

Flex; Guadalajara; On-site; MXN 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive Salary

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund.

Life Insurance

Job summary

Flex is seeking an Information Technology Manager in Guadalajara, North Campus, reporting to the Sr IT Manager. The role leads IT initiatives and ensures effective operation of servers, databases, and networks with strategic leadership and ITIL-based operations.

You will drive execution, manage IT support, liaise with managers to meet information needs, lead IT staff, approve budgets, and oversee business continuity and recovery of information systems.

Qualifications

• Bachelor’s degree in Information Technology or a related field.
• Experience leading IT projects with junior leadership responsibilities.
• Experience managing IT teams, including personnel and resources (infrastructure, budget, and CAPEX).
• Knowledge of compliance and cybersecurity.
• Fluent English proficiency, both technical and conversational.

Responsibilities

• Drives execution, manages timelines and stakeholders, and partners with customers to understand requirements, negotiate solutions, communicate technical complexities, and achieve win-win business outcomes.
• Plan, prioritize, and manage IT support and maintenance activities to ensure information systems function reliably.
• Liaise with managers to understand information needs and determine how information systems should be installed and maintained.
• Lead, develop and evaluate personnel to ensure efficient operation of the function.
• Direct daily department activities to maximize system utilization and support business needs for IT infrastructure (IMAC, VMAC, Help Desk).
• Manage service providers, SLAs, cost issues, and vendor negotiations.
• Oversee business continuity and recovery of information systems, including needs analysis, design, plan development, implementation and documentation.

Skills

Fluent English

Education

Bachelor's degree in Information Technology

Job description

Flex is seeking an Information Technology Manager in Guadalajara, North Campus, reporting to the Sr IT Manager. The role leads IT initiatives and ensures effective operation of servers, databases, and networks with strategic leadership and ITIL-based operations.

You will drive execution, manage IT support, liaise with managers to meet information needs, lead IT staff, approve budgets, and oversee business continuity and recovery of information systems.