Information Technology Manager

Flex; Región Centro; On-site; MXN 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive Salary

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund.

Life Insurance

Job summary

Flex is seeking an IT Manager in Guadalajara's North Campus to lead IT initiatives and ensure reliable infrastructure. The role reports to the Sr IT Manager and combines technical leadership with project management and ITIL-based operations.

Daily responsibilities include overseeing IT services, budgeting, and coordinating with stakeholders to deliver secure, compliant information systems that meet business needs.

Qualifications

• Bachelor's degree in IT or related field.
• Experience in a similar IT leadership role.
• Fluent English in technical and conversational contexts.
• Knowledge of compliance and cybersecurity.
• Experience managing IT teams, budgets, and CAPEX.

Responsibilities

• Lead IT initiatives and ensure reliable operation of servers, databases, and networks.
• Plan, prioritize and manage IT support and maintenance activities.
• Collaborate with managers to align information systems with needs.
• Select, develop and evaluate IT personnel to ensure efficiency.
• Direct daily IT department activities to maximize system utilization.
• Oversee service provider relationships and cost negotiations.
• Manage business continuity and recovery planning for IT systems.

Skills

Fluent English

IT leadership

Cybersecurity knowledge

IT project management

IT infrastructure understanding

Education

Bachelor’s degree in Information Technology or related field

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Information Technology manager, located in Guadalajara, North Campus. Reporting to the Sr IT Manager the IT Manager will act as main point of contact, leading IT initiatives and ensuring the effective operation of infrastructure, including servers, databases, and networks. Combines technical knowledge with strategic leadership, project management, and ITIL-based operations.

What a typical day looks like:

• Drives execution, manages timelines and stakeholders, and partners with customers to understand requirements, negotiate solutions, communicate technical complexities, and achieve win-win business outcomes.
• Plan, prioritize, and manage IT support and maintenance activities to ensure that organization’s information systems function reliably and that IT resources are used effectively.
• Liaise with functional or operational area managers to understand their current and future information needs and determine how information systems should be installed, configured, and maintained to best meet these needs.
• Select, develop and evaluate personnel to ensure the efficient operation of the function.
• Lead, direct, evaluate, and develop a team of information systems professionals and support staff to ensure that the organization’s information systems are supported effectively and within budget.
• Approve system development cost estimates, budgets, and schedules.
• Direct daily department activities in order to maximize system utilization and support business needs as it pertains to a site’s IT infrastructure. Examples include IMAC, VMAC, and responding to Help Desk tickets.
• Manages the relationship with the service providers of any outsourced infrastructure component. This includes managing the service level agreement, change management, maintaining a thorough understanding of cost issues including participating in negotiation of new cost schedules.
• Manage business continuity and recovery of company’s information systems, including needs analysis, design, plan development, implementation and documentation.

The experience we’re looking to add to our team:

• Bachelor’s degree in Information Technology or a related field.
• Experience in a similar role with junior leadership responsibilities, leading IT projects.
• Fluent English proficiency, both technical and conversational.
• Knowledge of compliance and/or cybersecurity.
• Experience managing IT teams, including personnel and resources (infrastructure, budget, and CAPEX).
• Knowledge of IT infrastructure is preferred.
• Basic understanding of project management principles.

What you’ll receive for the great work you provide:

• Competitive Salary
• Life & Medical insurance
• Christmas Bonus
• Food Coupons
• Saving Fund.
• Life Insurance

KL08

Job Category IT

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).