IT Infrastructure Project Lead (ServiceNow & Vendors)

Parker Hannifin; Apodaca; Presencial; MXN 1.235.875 - 1.588.983; Jornada completa

Descripción de la vacante

A global leader in motion and control technologies is looking for an experienced IT Infrastructure Manager to lead complex infrastructure projects and provide comprehensive IT support. Candidates should have a Bachelor's degree in computer science and a minimum of 4 years of experience in IT systems. Strong expertise in ServiceNow and vendor management is required. The role emphasizes a customer-first mindset and collaborative work, contributing to the organization’s mission of enabling engineering breakthroughs that improve lives.

Formación

• Minimum 4 years of IT system experience.
• Experience in a multi-site enterprise environment.
• Strong written and verbal communication skills.
• Demonstrated ability to provide tiered IT infrastructure support.

Responsabilidades

• Lead and manage infrastructure projects.
• Deliver tier 1, 2, and 3 technical support for IT infrastructure.
• Utilize ServiceNow for incident, problem, and change management.
• Collaborate with cross-functional teams for project execution.

Conocimientos

Vendor management

ServiceNow proficiency

Project management

Agile methodologies

Strong customer service orientation

Detail-oriented

Educación

Bachelor's degree in computer science or related field

Herramientas

ServiceNow

Azure DevOps

Descripción del empleo

A global leader in motion and control technologies is looking for an experienced IT Infrastructure Manager to lead complex infrastructure projects and provide comprehensive IT support. Candidates should have a Bachelor's degree in computer science and a minimum of 4 years of experience in IT systems. Strong expertise in ServiceNow and vendor management is required. The role emphasizes a customer-first mindset and collaborative work, contributing to the organization’s mission of enabling engineering breakthroughs that improve lives.