Senior ServiceNow Dev & Design Lead (GenAI)

Eaton; Santiago de Querétaro; On-site; MXN 600,000 - 800,000; Full time

Job summary

Eaton is looking for an IT Specialist – Sr Developer & designer for its ServiceNow team. This role requires expertise in leading technical activities and designing solutions while collaborating with different teams to enhance service delivery.

The ideal candidate will drive automation efforts, develop standards, and troubleshoot complex issues while ensuring project alignment with organizational goals. A Bachelor's degree and over 8 years of relevant industry experience in ServiceNow application development are essential.

Qualifications

• 8+ years of relevant industry experience.
• 8+ years’ experience in ServiceNow application development.

Responsibilities

• Drive technical delivery of solutions from initiation to go-live.
• Collaborate with architects to align solutions with strategic goals.
• Provide guidance to troubleshoot complex problems.

Skills

ServiceNow ITSM

Generative AI

Agile/Scrum

Technical Acumen

Problem Definition

Education

Bachelor's degree in a technical discipline

Tools

REST APIs

Oracle/SQL

JDK

JavaScript

Job description

Eaton is looking for an IT Specialist – Sr Developer & designer for its ServiceNow team. This role requires expertise in leading technical activities and designing solutions while collaborating with different teams to enhance service delivery.

The ideal candidate will drive automation efforts, develop standards, and troubleshoot complex issues while ensuring project alignment with organizational goals. A Bachelor's degree and over 8 years of relevant industry experience in ServiceNow application development are essential.