Servicenow developer

Turtle Trax S.A.; México; On-site; MXN 1,035,375 - 1,725,626; Full time

Job summary

Turtle Trax S.A. is seeking ServiceNow Developers and Tech Leads to join their team in Mexico. This role involves designing, developing, and troubleshooting solutions on the ServiceNow platform, with responsibilities including supporting backend integrations and automation initiatives across various workflows. Candidates must possess 6–10 years of software development experience, strong knowledge of JavaScript, and capabilities in Agile methodologies. A collaborative mindset and ability to tackle platform challenges are vital for success in this position.

Qualifications

• 6–10 years of total experience in software or platform development (5–7 years for Mid-level, 8+ years for Tech Lead).
• 5+ years of hands-on experience with ServiceNow.
• Strong experience working in Agile / Scrum environments with distributed teams.

Responsibilities

• Design, develop, and troubleshoot solutions on the ServiceNow platform.
• Support backend integrations, content delivery, and automation initiatives across different workflows.

Skills

JavaScript

ServiceNow development skills

Agile / Scrum

Glide Scripting

Script Includes

Scheduled Jobs

Designing backend APIs

Troubleshooting complex issues

Job description

Overview

We are looking for ServiceNow Developers and Tech Leads to join our team and work on complex, enterprise-level implementations. If you enjoy building scalable solutions, solving platform challenges, and collaborating with distributed Agile teams, this role is for you.

Responsibilities

You will be responsible for designing, developing, and troubleshooting solutions on the ServiceNow platform, supporting backend integrations, content delivery, and automation initiatives across different workflows.

Required Experience

• 6–10 years of total experience in software or platform development
  • Mid-level: 5–7 years | Tech Lead: 8+ years
• 5+ years of hands-on experience with ServiceNow
• Strong experience working in Agile / Scrum environments with distributed teams

Required Technical Skills

• Strong knowledge of JavaScript
• ServiceNow development skills including:
  • Glide Scripting
  • Script Includes
  • Scheduled Jobs
• Experience designing backend APIs, data structures, and integrations
• Ability to troubleshoot complex issues and identify root causes across system components
• Solid understanding of ServiceNow fundamentals and platform architecture

Specialized Tracks (depending on role)

• AI / AI Experiences
  • Must Have: Strong ServiceNow development skills and fundamentals
• ITX / Technology Workflows
  • Must Have: Strong ServiceNow development skills and fundamentals
  • Nice to Have: Hands-on experience with ITAM, SPM, or ITSM (Change Management)
• Nice to Have Platform Skills
  • Service Portal
  • UI Builder
  • REST / SOAP integrations
  • Advanced scripting
  • Platform-specific troubleshooting skills