Inbound Sales & Onboarding Specialist

SKELAR; México; Remote; MXN 167,000 - 335,000; Full time

Job summary

SKELAR is seeking proactive and results-driven talents to support our global expansion by acquiring and managing high-quality users. The role focuses on identifying, engaging, and converting individuals into verified, active users while maintaining long-term engagement.

You'll work with a large volume of leads via social channels, optimize onboarding flow, and collaborate with internal teams to improve conversion and user quality.

Qualifications

• Spanish native or at least C2, English B1+
• Ability to work with big loads of leads daily in various social media channels
• Excellent communication and interpersonal skills, with the ability to build trust and influence users effectively
• Results-driven mindset with a focus on conversion, retention, and performance metrics
• Ability to work independently and comfortable working in a fast-pace & target-driven environment
• Pro-active approach with the desire to contribute to the project

Responsibilities

• Work with 500+ hot leads daily communicating in various channels (Facebook, Instagram, Whatsapp, Telegram)
• Convert hot leads from marketing team into verified users, ensuring successful onboarding and activation
• Build trust with potential users and guide them through the registration, verification, and initial setup flows
• Clearly communicate project’s value, benefits, and expectations
• Optimize the onboarding journey by improving conversion rates and minimizing drop-offs across the funnel
• Ensure users are consistently contactable and responsive, addressing any blockers in a timely manner
• Work closely with internal teams to improve conversion efficiency and user quality

Job description

SKELAR is seeking proactive and results-driven talents to support our global expansion by acquiring and managing high-quality users. The role focuses on identifying, engaging, and converting individuals into verified, active users while maintaining long-term engagement.

You'll work with a large volume of leads via social channels, optimize onboarding flow, and collaborate with internal teams to improve conversion and user quality.