In-Office IT End-User Support Specialist (Mexicali)

Vertiv Group; Mexicali; On-site; MXN 180,000 - 240,000; Full time

Job summary

WhatJobs Direct in Mexicali, Baja California, MX is seeking a dedicated Customer Support Specialist to join their in-office team. The role focuses on assisting customers, resolving inquiries, and maintaining high service standards across multiple channels, including phone and email.

The position offers day-to-day problem solving and collaboration with teammates to ensure customer satisfaction. You will work on-site in Mexicali, coordinating with sales and operations to ensure timely responses

Job description

WhatJobs Direct in Mexicali, Baja California, MX is seeking a dedicated Customer Support Specialist to join their in-office team. The role focuses on assisting customers, resolving inquiries, and maintaining high service standards across multiple channels, including phone and email.

The position offers day-to-day problem solving and collaboration with teammates to ensure customer satisfaction. You will work on-site in Mexicali, coordinating with sales and operations to ensure timely responses