I&O Senior Analyst - LATAM IT Ops & Strategy

PepsiCo Inc.; Ciudad de México; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Learning programs

Digital platforms for self-learning

Leadership development programs

Wellness programs

Flexible working arrangements

Descripción de la vacante

PepsiCo Deutschland GmbH is seeking an I&O Senior Analyst to drive governance, end-to-end IT support, and continuous improvement across Cloud, Infrastructure and Operations for CARICAM and IB regions. You will manage executive and VIP support, coordinate with regional/global IT teams, and oversee the Technology Lifecycle Management program to ensure asset lifecycle compliance.

The role requires 3+ years in IT processes, strong analytics, and advanced English, with experience in vendor management

Formación

• Advanced English language proficiency.
• 3+ years as processes leader / IT support coordinator.
• Experience leading proofs of concept, pilots, and tech evaluations.
• 3+ years in investment and expense budget lifecycle management.
• 3+ years of vendor management in multilingual/multi-technology environments.
• Experience identifying AI-driven opportunities to improve operations.
• 3+ years in design and optimization of financial management processes.

Responsabilidades

• Own end-to-end IT support processes for LATAM users, acting as single point of contact for incidents and requirements.
• Drive critical incident management and regional investment planning for IT operations.
• Collaborate with Global vendors and internal teams to ensure value delivery and lifecycle management of assets.
• Support global programs and local implementations in CARICAM and IB regions.
• Provide insights and governance to improve customer experience and service quality.

Conocimientos

Analytical thinking

Problem solving

English proficiency

Vendor management

IT support coordination

AI-driven opportunities

Budget management

Multinational experience

Descripción del empleo

PepsiCo Deutschland GmbH is seeking an I&O Senior Analyst to drive governance, end-to-end IT support, and continuous improvement across Cloud, Infrastructure and Operations for CARICAM and IB regions. You will manage executive and VIP support, coordinate with regional/global IT teams, and oversee the Technology Lifecycle Management program to ensure asset lifecycle compliance.

The role requires 3+ years in IT processes, strong analytics, and advanced English, with experience in vendor management