Hybrid Strategic Account Manager, Mexico

Clio; México; Híbrido; MXN 334.800 - 558.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Administrative leave days

Non-salary telework allowance

Clioversary recognition program

Descripción de la vacante

Clio is seeking an Account Manager (AM2) for the Mexico market to enhance the customer journey post-sale. This hybrid-strategic role involves full ownership of customer relationships, ensuring renewals and identifying upsell opportunities.

The ideal candidate will manage a diverse portfolio, balance strategic engagement with efficiency, and drive value realization. Clio values diversity and encourages candidates from all backgrounds to apply, fostering an inclusive workplace culture.

Formación

• Proven experience in customer relationship management.
• Strong strategic engagement and process-driven skills.
• Ability to identify and prevent churn effectively.

Responsabilidades

• Serve as the main contact for customers post-sale.
• Manage portfolio with both strategic and scalable approaches.
• Conduct impactful QBRs with stakeholders.

Descripción del empleo

Clio is seeking an Account Manager (AM2) for the Mexico market to enhance the customer journey post-sale. This hybrid-strategic role involves full ownership of customer relationships, ensuring renewals and identifying upsell opportunities.

The ideal candidate will manage a diverse portfolio, balance strategic engagement with efficiency, and drive value realization. Clio values diversity and encourages candidates from all backgrounds to apply, fostering an inclusive workplace culture.